Amdocs B2B Case Studies & Customer Successes

For more than 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control and optimization product portfolio with value-driven professional services and managed services operations. With revenue of $3.6 billion in fiscal 2014, Amdocs and its more than 22,000 employees serve customers in over 80 countries.

Case Studies

Showing 18 Amdocs Customer Success Stories

AT&T achieves faster network virtualization and service agility with Amdocs

AT&T

Chris Rice

VP of Advanced Technologies and Architecture

Bell Canada achieves faster, lower-cost network automation with Amdocs and ONAP

Bell Canada

Petri Lyytikainen

Vice President, Network Strategy, Services and Management

Dish Network achieves faster business service delivery with Amdocs CES 10

Dish Network

John Swieringa

Executive Vice President of Operations

Enel improves contact center efficiency and call resolution with Amdocs customer management solutions

Enel

Guido Valle

CRM Project Manager

KT Corporation achieves rapid service introduction with Amdocs

KT Corporation

Jeong-Min Woo

Senior Vice President, BSS Transformation TF, CIO Office

Leading European tier 1 modernizes its inventory system to accelerate a massive network upgrade and prepare for 5G

Leading European tier 1

Mtel achieves faster retail commerce and care experiences with Amdocs

Mtel

Alexander Dimitrov

Chief Executive Officer

Tier-1 North American Service Provider achieves digital readiness and lower OPEX with Amdocs modernization

North American Service Provider

O2 achieves lower churn and a 3-5% performance lift with Amdocs Engage

O2

Graham Woodward

Consumer and Real Time Marketing Specialist

Orange Polska achieves faster network virtualization with Amdocs ECOMP

Orange Polska

Alain Maloberti

Senior Vice-President

Singtel achieves a consistent, personalized digital experience with Amdocs

Singtel

Wu Choy Peng

Group Chief Information Officer

Smart Communications achieves personalized customer engagement with Amdocs AIA

Smart Communications

Ernesto R. Alberto

Chief Revenue Officer

Sprint boosts self-service data control with Amdocs DigitalONE

Sprint

Scott Rice

Chief Information Officer

Telefónica achieves a world-class omni-channel mobile customer experience with Amdocs

Telefonica

Phil Jordan

Global Chief Information Officer

Telefónica achieves a seamless multi-channel quad-play customer experience with Amdocs

Telefonica

Christiane Edington

Chief Information Officer

Three Ireland achieves faster time to market and a better customer experience with Amdocs DigitalONE

Three Ireland

Stephen Reidy

Chief Information Officer

Tyco achieves rapid Smart Security deployment with Amdocs Connected Home

Tyco

XL Axiata boosts retail conversion with Amdocs digital sales-on-tablet solution

XL Axiata

Donalfi

General Manager

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