Case Study: Tyco achieves rapid Smart Security deployment with Amdocs Connected Home

Amdocs Connected Home Customer Success Stories Tyco Global Security Service and Installation Businesse

Tyco, a global security installation and service business, faced a shifting home security market as customers began expecting smart security features like remote arming, video access, home automation, and energy monitoring. To meet these expectations and improve ARPU and customer stickiness, Tyco worked with Amdocs Connected Home to modernize its offerings.

Amdocs implemented a cloud-based, multi-tenant Connected Home platform on AWS with strong security, auto-scaling, and multi-zone architecture. The solution helped Tyco launch innovative Smart Security services quickly across multiple countries, including ADT UK, South Africa, Mexico, Argentina, Chile, and TFS Spain, enabling faster deployment and broader modern functionality for customers.

Tyco