Case Study: Dish Network achieves faster business service delivery with Amdocs CES 10

Amdocs Selected to Support Dish Business

Dish Network selected Amdocs to help transform its DISH Business customer experience for private offices, hotels, and apartments. The challenge was to speed up the launch and activation of business services while handling complex environments and changing requirements.

Amdocs implemented Amdocs CES 10 with advanced BSS/OSS support to unify the DISH Business experience and support services such as SMARTBOX and EVOLVE set-back boxes. As a result, Dish Network can launch new services faster, enhance customer experience, and deliver new features incrementally with partner support before rollout completion.

Dish Network

John Swieringa

Executive Vice President of Operations