Cingo achieves reliable, lower-cost contact center operations with 8x8 XCaaS
Cingo
Amye Roberson
Customer Care Manager
All Case Studies
SiteMinder achieves global, cloud-based contact centre scalability and follow-the-sun support with 8x8
SiteMinder
Michael Badham
Director of IT
Ghost Enterprises wins back business with 8x8 Voice for Microsoft Teams
Ghost
Grant Hulley
Managing Director
Muraflex eliminates missed calls and boosts productivity with 8x8 Voice for Microsoft Teams
Muraflex
Rino Lampasona
Vice President of Finance
Case Paper saves $200K and modernizes communications with 8x8 Voice for Microsoft Teams
Case Paper
Krista McCue
IT Help Desk Support
Liverpool City Council achieves faster digital transformation and improved contact center performance with 8x8 Contact Center
Liverpool City Council
Alison Hughes
Assistant Director for ICT, Digital & Customer
Level39 achieves agile, cost-saving unified communications with 8x8 X Series
Level39
Qaunain Meghjee
Head of Systems & Technology
Hollywood Bowl achieves 45% lower telephony costs and 80% fewer service issues with 8x8 X Series
Hollywood Bowl
Dave Wilson
Hollywood Bowl
Halfords achieves record‑breaking profits and seamless customer experience with 8x8
Halfords
Gareth Brophy
Head of Customer Support
Virgin Media Business achieves 4X sales growth and rapid UK launch with 8x8
Virgin Media Business
Andrew Halliwell
Product and Transformation Director
Eversfield Organic cuts customer service team by 75% and scales seasonal communications with 8x8 X Series
Eversfield Organic
Anna Elliot
Sales & Marketing Director
Bayside Group achieves work-from-anywhere agility and $20,000 annual telecom savings with 8x8
Bayside Group
John Wilson
Founding Director
Age Scotland (national charity for older people) scales helpline to handle 500% COVID-19 call surge with 8x8
Age Scotland
John Douglas
IT Officer
Aspire Housing achieves rapid cloud communications and remote working for 450 employees with 8x8
Aspire
Grant Sharman
Director of Information and Innovation
Chorus (WA aged-care, disability & mental health services) modernises communications and cuts costs by 20% with 8x8
Chorus
Jamin Hirte
Head of Customer Relations