Case Study: AssuredPartners London achieves reliable, high-quality communications with 8x8 Virtual Office

AssuredPartners London trusts 8x8 to deliver high-quality communications that clients can count on

AssuredPartners London is a London-based insurance broker specializing in professional liability across sectors such as asset management, legal, architecture, medical and cyber. To maintain the high level of client service its customers expect—and to support a largely mobile team of 33—APLD needed a robust, future-proof communications platform that delivers consistently high call quality and reliability.

The firm has used cloud-based 8x8 Virtual Office for eight years, gaining 99.997% uptime, excellent call quality, seamless upgrades and device-agnostic remote access via desktop and mobile apps. The result is reliable, cost-effective communications that keep brokers connected from anywhere, enable quick customer response, and support further rollouts of video, call recording and instant messaging.

AssuredPartners London

Sean Gough

Chief Operating Officer