Case Study: Servoca Plc achieves unified, centralized communications and 25% cost savings with 8x8 Solutions

Servoca Plc Recruitment firm unifies personnel

Servoca Plc is a UK recruitment firm headquartered in London with more than 200 staff across 14 offices. The business relied heavily on telephony but had separate, disjointed phone systems with separate billing and limited scalability, making it hard to add new users, support remote/home workers, log and transfer many incoming calls, provide disaster recovery, and control costs.

Servoca implemented a hosted VoIP solution (8x8) with Cisco IP phones—no upfront capital—rolling out across 14 sites and ~210 users in 16 weeks. Features like Console Assist, hunt groups, find-me, remote voicemail and free conferencing centralized communications, improved connectivity and productivity, and reduced call charges; Servoca projects about 25% first‑year savings and eliminated upgrade capital costs while unifying the company’s offices.

Servoca

Andy Church

CEO