Western Union - Customer Case Study
Western Union
Laston Charriez
SVP Americas Marketing
B2B Case Studies Featuring Western Union as the Customer
Explore case studies featuring Western Union as the customer — learn how vendors and partners helped Western Union solve real business challenges.
Case Studies
Showing 25 Success Stories about Software and Services used by Western Union
How Western Union increased First Call Resolution and reduced call escalations
Western Union
Bradley Bossenbroek
Operations Program & Knowledge Management
Western Union - Customer Case Study
Western Union
Alberto
Manager
Know your customers, drive your growth
Western Union
Harveer Singh
Chief Data Architect
Western Union gains the insight needed to support growth
Western Union achieves faster insights and increased customer retention with NICE Systems Customer Journey Optimization (CJO)
Western Union
Bryan Haas
Head of Customer Experience Strategy
Western Union - Customer Case Study
Western Union achieves a 360-degree omni-channel customer experience and real-time risk decisioning with Cloudera Enterprise Data Hub
Western Union
Abhishek Banerjee
Senior Director of Engineering, Western Union
Western Union achieves an omni-channel, fast and secure payments experience with TIBCO Software
Western Union
Sanjay Saraf
CTO and Senior Vice President
We connected a culture around the world
Western Union - Customer Case Study
Western Union
Laston Charriez
SVP Americas Marketing
Western Union - Customer Case Study
Western Union
Laston Charriez
SVP Americas Marketing
Western Union - Customer Case Study
Western Union
Laston Charriez
SVP Americas Marketing
Western Union achieves global uniformity and enhanced customer experience with NICE Systems
Western Union
Steve Sigman
Vice President of Global Operations, Western Union
Western Union - Customer Case Study
Western Union
Laston Charriez
SVP Americas Marketing
Western Union achieves accelerated secure cloud adoption and increased employee productivity with Skyhigh Networks
Western Union
Mike Bartholomy
Manager, Information Security
Western Union achieves global marketing intelligence and real-time KPI visibility with Jedox
Western Union
Kurt Buchleitner
Director of Marketing Efficiency and Segment Analysis
Western Union achieves millions in savings and automated transaction confirmation with Alteryx
Western Union
Bob Bulkley
Manager, Reporting & Analytics
Western Union achieves 99.8% compliance and streamlined reconciliations with BlackLine
Western Union
Shay Carroll
Accounting Director GSAS
Western Union boosts engagement and store visits with Millennial Media's Video Plus & Gamification
Western Union achieves consistent, multilingual, high-impact global sales presentations with CustomShow
Western Union
Western Union
Western Union achieves a scalable global data platform and personalized digital experiences with Informatica Big Data Edition
Western Union
Hikmet Ersek
CEO
Western Union achieves stronger application security and compliance with Bugcrowd
Western Union
David Levin
Director, Information Security
Western Union speeds agent onboarding 40% and delivers omnichannel customer service with Salesforce
Western Union
Hikmet Ersek
CEO
Western Union achieves 85% kiosk transaction automation and $1.5M annual agent-time savings with Genesys Self-Service
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