Case Study: Western Union achieves faster contract reviews and live risk visibility with Levelpath

Western Union cuts MSA review time by 60% with Levelpath

Western Union, a major global financial services organization, faced significant challenges in its procurement and legal operations. Its contract management process was manual, siloed, and time-consuming, relying on inaccurate metadata and offline communication. This led to delays, limited transparency, and increased risk. To address this, Western Union implemented Levelpath's AI-native platform for contract discovery and management.

By using Levelpath's AI solutions, including Contract Discovery and MSA review automation, Western Union transformed its operations. The solution made agreements fully searchable, automated clause comparisons, and provided an AI assistant for instant insights. The results were substantial, including a 60% reduction in MSA review time, weeks saved on audit cycles, and immediate access to risk terms, giving teams full visibility and confidence.

Western Union