UserTesting

UserTesting helps organizations create insanely great customer experiences by scaling actionable human insights across teams. Combining a participant network, AI-powered analysis, and expert services, we enable companies to validate decisions, innovate faster, and align their teams to customer needs. By embedding human insights into design, development, and launch processes, organizations can eliminate guesswork, save costs, and deliver transformative experiences. Trusted by 3,000+ companies, including 75 of the Fortune 100, UserTesting empowers teams to close the experience gap and proactively meet customer expectations.
Case Studies
Showing 19 UserTesting Customer Success Stories
UserTesting Tests its Own User Experience with Keen’s Comprehensive Analytics APIs
Background Checks are Easy with GoodHire’s ATS Integration
How UserTesting’s Product Team Does Weekly Updates
Exploring How Users Think with Mobile
UserTesting - Customer Case Study
Empowering Visual Collaboration At UserTesting
UserTesting sees 62% increase in event attendance rate
UserZoom - Customer Case Study
Signal Intelligence to revive and win a previously Closed Lost $300,000 deal with a Top
UserTesting Uses Coaching to Support Leadership Development
How UserTesting revolutionized onboarding and engagement with Pendo
How UserTesting Multiplies Channel Sales with Reveal
Building a User Community Based on Empathy and Mutual Respect at UserTesting
How UserTesting Protects a SoftwareDefined Perimeter
UserTesting Generates Millions in Sales Pipeline + an 18X ROI by Monitoring their Customers for Job Changes
How to scale learning content – from one voice to many
Despite only having a legal team with only two in-house general counsels, UserZoom reviewed 450 contracts in under 24 hours by using Summize
How UserTesting Enhances Customer Engagement with Powtoon
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