UserTesting

UserTesting helps organizations create insanely great customer experiences by scaling actionable human insights across teams. Combining a participant network, AI-powered analysis, and expert services, we enable companies to validate decisions, innovate faster, and align their teams to customer needs. By embedding human insights into design, development, and launch processes, organizations can eliminate guesswork, save costs, and deliver transformative experiences. Trusted by 3,000+ companies, including 75 of the Fortune 100, UserTesting empowers teams to close the experience gap and proactively meet customer expectations.

Case Studies

Showing 19 UserTesting Customer Success Stories

Using Igloo to Unite Employees

UserTesting Tests its Own User Experience with Keen’s Comprehensive Analytics APIs

Background Checks are Easy with GoodHire’s ATS Integration

How UserTesting’s Product Team Does Weekly Updates

Exploring How Users Think with Mobile

UserTesting - Customer Case Study

Empowering Visual Collaboration At UserTesting

UserTesting sees 62% increase in event attendance rate

UserZoom - Customer Case Study

Signal Intelligence to revive and win a previously Closed Lost $300,000 deal with a Top

UserTesting Uses Coaching to Support Leadership Development

How UserTesting revolutionized onboarding and engagement with Pendo

How UserTesting Multiplies Channel Sales with Reveal

Building a User Community Based on Empathy and Mutual Respect at UserTesting

How UserTesting Protects a SoftwareDefined Perimeter

UserTesting Generates Millions in Sales Pipeline + an 18X ROI by Monitoring their Customers for Job Changes

How to scale learning content – from one voice to many

Despite only having a legal team with only two in-house general counsels, UserZoom reviewed 450 contracts in under 24 hours by using Summize

How UserTesting Enhances Customer Engagement with Powtoon

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