UserTesting helps organizations create insanely great customer experiences by scaling actionable human insights across teams. Combining a participant network, AI-powered analysis, and expert services, we enable companies to validate decisions, innovate faster, and align their teams to customer needs. By embedding human insights into design, development, and launch processes, organizations can eliminate guesswork, save costs, and deliver transformative experiences. Trusted by 3,000+ companies, including 75 of the Fortune 100, UserTesting empowers teams to close the experience gap and proactively meet customer expectations.

Case Studies

Showing 21 Success Stories about Software and Services used by UserTesting

UserTesting achieves stronger leadership, higher retention, and increased employee satisfaction with Sounding Board

How UserTesting Protects Their Data Without Traditional Perimeters

UserTesting achieves rapid, non-disruptive protection of its software-defined perimeter with Mimecast

How UserTesting Enhances Customer Engagement with Powtoon

Despite only having a legal team with only two in-house general counsels, UserZoom reviewed 450 contracts in under 24 hours by using Summize

How to scale learning content – from one voice to many

UserTesting Generates Millions in Sales Pipeline + an 18X ROI by Monitoring their Customers for Job Changes

UserTesting achieves rapid, non-disruptive data protection with Code42 Incydr

UserTesting achieves a thriving, highly engaged customer community with Influitive

How UserTesting Multiplies Channel Sales with Reveal

UserTesting achieves a 29% increase in key-feature usage with Pendo

UserTesting achieves a vibrant, connected culture and streamlined onboarding with Igloo Software

Signal Intelligence to revive and win a previously Closed Lost $300,000 deal with a Top

UserZoom - Customer Case Study

UserTesting achieves 62% increase in event attendance with Alyce Activate

UserTesting achieves empowered visual collaboration and habitual design thinking with Mural

UserTesting - Customer Case Study

Exploring How Users Think with Mobile

UserTesting achieves streamlined weekly status updates with Lattice

UserTesting achieves full user-experience visibility and faster product decisions with Keen's comprehensive analytics APIs

UserTesting achieves seamless, ATS-integrated background checks with GoodHire

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