Case Study: UserTesting achieves faster contract reviews with Summize

Despite only having a legal team with only two in-house general counsels, UserZoom reviewed 450 contracts in under 24 hours by using Summize

UserTesting, a leading provider of UI and UX services, faced a challenge as its legal team struggled with a heavy, manual contract review process. With over 450 contracts to review and only two in-house lawyers, they needed a fast, low-disruption solution to accelerate reviews without changing their existing workflows. They turned to Summize and its Contract Analysis Engine to address this.

Summize implemented its no-code platform, which was customized with UserTesting’s playbook and clauses. This allowed the team to review all 450+ contracts in under one day, a task that dramatically shortened their contract cycle. The platform's Shareable Links feature also improved cross-functional collaboration by making key contractual information visible to the wider business.

UserTesting

Zak Daliri

Global Legal Director