OpenTable achieves 25x increase in customer engagement with Pendo
OpenTable
Taylor Dodds
OpenTable
B2B Case Studies Featuring OpenTable as the Customer
Explore case studies featuring OpenTable as the customer — learn how vendors and partners helped OpenTable solve real business challenges.
OpenTable, part of Booking Holdings, Inc. (NASDAQ:BKNG), is the world's leading provider of online restaurant reservations, seating more than 26 million diners per month via online reservations across more than 47,000 restaurants. The OpenTable network connects restaurants and diners, helping diners discover and book the perfect table and helping restaurants deliver personalized hospitality to keep guests coming back. The OpenTable service enables diners to see which restaurants have available tables, select a restaurant based on verified diner reviews, view menus, easily book a reservation, and other helpful information.
Case Studies
Showing 21 Success Stories about Software and Services used by OpenTable
OpenTable boosts customer service with Agentforce
OpenTable
George Pokorny
Senior VP of Global Customer Success
OpenTable achieves faster production error detection with Airbrake
OpenTable empowers 400 colleagues with self-serve data with Preset
OpenTable
Jakub Bartoš
Director, Global Strategy, Operations, and Analytics
OpenTable achieves greater sales efficiency and data capture with Cirrus Insight
OpenTable
Kadesha Miller
Global Sales Operations Coordinator
OpenTable saves 40 hours of work per week with Tines
OpenTable
Joel Perez-Sanchez
Security Engineer
OpenTable achieves seamless enterprise remote customer support with ScreenMeet
OpenTable
Kathryn Mauck
Project Manager
A Recipe for Improved Customer Care
OpenTable - Customer Case Study
OpenTable Highlights Gems Across the Country
OpenTable - Customer Case Study
OpenTable revamps internal support and boosts employee satisfaction with Zendesk Support
OpenTable
Russ Gangloff
Director of Customer Support
OpenTable achieves wider employee perks access and £8k+ in employee savings in 5 months with Perkbox
OpenTable
Anna Wilson
OpenTable
OpenTable - Customer Case Study
OpenTable revamps internal support with Zendesk Support
OpenTable
Russ Gangloff
Director of Customer Support
OpenTable reduces manual fraud review and streamlines checkout with Sift Science
OpenTable
Robbie Fritts
Fraud Team Leader
OpenTable - Customer Case Study
OpenTable Sparks Engagement with Road Trip-Themed Multimedia Campaign
OpenTable
Lisa Singh
Senior Manager, Public Relations
OpenTable achieves centralized, secure brand asset management for its global rebrand with Brandfolder
OpenTable
Kate Vandenberghe
Brand Design Manager
OpenTable achieves PCI-compliant payment security with PayPal Braintree
OpenTable
Elizabeth Casey
Senior Director of Product Management
OpenTable achieves streamlined sales and internal collaboration with Salesforce
OpenTable
Matt Roberts
CEO
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