OpenTable serves up seamless global support with Zendesk + Jira
OpenTable
Russ Gangloff
Director of Customer Support
OpenTable
OpenTable, part of Booking Holdings, Inc. (NASDAQ:BKNG), is the world's leading provider of online restaurant reservations, seating more than 26 million diners per month via online reservations across more than 47,000 restaurants. The OpenTable network connects restaurants and diners, helping diners discover and book the perfect table and helping restaurants deliver personalized hospitality to keep guests coming back. The OpenTable service enables diners to see which restaurants have available tables, select a restaurant based on verified diner reviews, view menus, easily book a reservation, and other helpful information.
Case Studies
Showing 21 OpenTable Customer Success Stories
OpenTable makes a reservation for success
OpenTable
Matt Roberts
CEO
OpenTable boosts customer service with Agentforce
OpenTable
George Pokorny
Senior VP of Global Customer Success
Opentable - Customer Case Study
OpenTable
Robbie Fritts
Fraud Team Leader
OpenTable - Customer Case Study
OpenTable
Elizabeth Casey
Senior Director of Product Management
OpenTable - Customer Case Study
OpenTable
Kate Vandenberghe
Brand Design Manager
OpenTable Sparks Engagement with Road Trip-Themed Multimedia Campaign
OpenTable
Lisa Singh
Senior Manager, Public Relations
OpenTable - Customer Case Study
OpenTable revamped their internal support with Zendesk Support
OpenTable
Russ Gangloff
Director of Customer Support
OpenTable - Customer Case Study
How OpenTable's employees enjoy Perkbox
OpenTable
Anna Wilson
OpenTable
How OpenTable uses Pendo guides
OpenTable
Taylor Dodds
OpenTable
OpenTable - Customer Case Study
OpenTable Highlights Gems Across the Country
OpenTable - Customer Case Study
A Recipe for Improved Customer Care
Open Tables Selects ScreenMeet as Seamless Extension of Salesforce Environment for Enterprise Remote Customer Suppor
OpenTable
Kathryn Mauck
Project Manager
How Tines saves OpenTable 40 hours of work per week
OpenTable
Joel Perez-Sanchez
Security Engineer
OpenTable Captures Critical Data Activity with Cirrus Insight
OpenTable
Kadesha Miller
Global Sales Operations Coordinator
Empowering 400 colleagues to self-serve data and springboard insight-driven decisions at OpenTable
OpenTable
Jakub Bartoš
Director, Global Strategy, Operations, and Analytics
OpenTable - Customer Case Study
No matching case studies
