Case Study: OpenTable achieves PCI-compliant payment security with PayPal Braintree

OpenTable - Customer Case Study

OpenTable, an online restaurant reservation service, needed a PCI DSS compliant solution for its thousands of restaurant clients to securely handle credit card payments for holding reservations. The challenge was critical, as the costs of fraud and penalties for non-compliance were high enough to threaten independent restaurants, which lacked the resources to build their own secure systems.

Partnering with Braintree, OpenTable implemented a custom PCI compliant payment and storage solution. This provided the needed fraud protection and security, which was then offered to restaurant owners at no additional cost. The result was enthusiastic adoption, giving OpenTable's clients a reliable, secure solution that integrated seamlessly with their operations and alleviated a major concern.

OpenTable

Elizabeth Casey

Senior Director of Product Management