British Airways achieves unified global customer recovery and lower costs with Astute Solutions' ePowerCenter
British Airways
Richard Stabbins
Global Customer Relations Manager
B2B Case Studies Featuring British Airways as the Customer
Explore case studies featuring British Airways as the customer — learn how vendors and partners helped British Airways solve real business challenges.
Case Studies
Showing 28 Success Stories about Software and Services used by British Airways
Digitalisation helps British Airways cut thousands of tonnes of fuel and CO2
British Airways
Spencer Norton
Manager, Flight Efficiency & Evaluation Flight Operations
British Airways enables insight for everyone with Tableau
British Airways
Stuart Edwards
Principal Data Visualisation Consultant
Achieving clear commercial benefits and maintaining high service levels for enterprise applications
British Airways
Dave Smith
Head of Infrastructure Software Team
Improving passenger communications for holiday provider British Airways Holidays
British Airways
Magdalene Palling
Customer Operations Manager
Digitally nurturing future talent pools
British Airways
Melissa Kose
Emerging Talent Manager
British Airways - Customer Case Study
British Airways
Simon Scott
Lead Resourcing Manager
British Airways inspires loyalty with 1:1 videos
British Airways - Customer Case Study
British Airways achieves centralized management of 6 data centers and streamlined capacity planning with Sunbird DCIM (dcTrack)
British Airways
Keith Bott
Service Manager
British Airways - Customer Case Study
British Airways achieves rapid NPS insight and cuts customer complaints with SentiSum
British Airways - Customer Case Study
British Airways - Customer Case Study
British Airways
Peter Cooke
Design Lead
British Airways Inflight Entertainment Microsite
British Airways - Customer Case Study
British Airways - Customer Case Study
British Airways - Customer Case Study
British Airways
Dan Taylor
Content Manager, Brand and Marketing
British Airways - Customer Case Study
British Airways
Dan Taylor
Content Manager, Brand and Marketing
British Airways - Customer Case Study
British Airways - Customer Case Study
British Airways achieves a global payments transformation and £3bn+ annual processing with FIS
British Airways
Mike Parkinson
Vice President, Airlines
How the Landor livery proves timeless
British Airways
Alex Cruz
Chairman and CEO
British Airways celebrate centenary with free ice cream
British Airways - Customer Case Study
British Airways - Customer Case Study
Bringing UGC to British Airways’ flagship event
British Airways achieves 8-week mobile intranet rollout to 44,000 employees with Unily
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