LinkedIn
Facebook
Youtube
X
Visit WebsiteSaving time and money for both the customer and Brighton & Hove City Council
Brighton & Hove City Council
Nicky Donaldson-Alldis
Systems Program Manager
Esendex
Esendex helps you deliver business messaging that puts the power in your customers’ hands. Create conversation and true engagement with customer-led communications. The fundamental principle of quality is ingrained in their DNA, employing the best staff, developing the most reliable and secure messaging platform, and utilising direct network connections.
Case Studies
Showing 29 Esendex Customer Success Stories
Improving passenger communications for holiday provider British Airways Holidays
British Airways
Magdalene Palling
Customer Operations Manager
Capgemini - Customer Case Study
Capgemini
How Cash4UNow increased their incoming payments with an automated collection service
Cash4UNow
Melanie Chapman
Operations Manager
Building better SMS management facilities for Healthcare, Technology and Services Business
Clanwilliam Group
Dermot Dolan
Director of Technology
Promoting responsible lending for Crownsavers Credit Union
Crownsavers Credit Union
Creating frictionless customer journeys to drive $4.7 million in new arrangements
Debt Managers
Gareth Hall
Senior Collections Manager
Boosting final debt payment from 4% to 19% for utility provider e-on next
e-on next
Richard Dixon
Capability and Delivery Manager
How Epilepsy Society Uses Esendex's SMS Services
Epilepsy Society
Empowering ethical lending with multichannel communications
Fair for You
Steve Merry
Head of Technical Operations
Collecting patient feedback, and improving services for health care provider HealthHarmonie
HealthHarmonie
Ami Galbraith
Operations and Project Manager
Improving resident satisfaction levels for social care provider Helping Hands
Helping Hands
Belinda Lamacher
CRM Marketing Manager
Connecting with candidates more effectively, for Law Staff Legal Recruitment
Law Staff Legal Recruitment
Kathie Croskell
Marketing Executive
How Leeds City Council Uses Esendex's SMS Services
Leeds City Council
Providing new ways to supply payment reminders for financial services provider, Liberis
Liberis
Tony Cole
Global Collections Manager
Augmenting the customer experience with meaningful, personalised SMS communications
MAN v FAT
Matt Hudson
Head of Marketing
How Moy Furniture & Carpet Centre Uses Esendex's SMS Services
Moy Furniture Centre
Stephen Harvey
Sales Manager
Nottingham Forest Football Club's Case Study with Esendex's SMS Shortcode Services
Nottingham Forest Football Club
Ocado - Customer Case Study
Ocado
Building better routes to receiving customer feedback for Plane Saver Credit Union
Plane Saver
Claudia Ashcroft
Customer Service Manager
Improving customer experience with SMS Surveys
Plane Saver
Claudia Ashcroft
Customer Service Manager
Quote Me Today - Customer Case Study
Quote Me Today
Red Driving School's Case Study with Esendex's SMS Solution & Services
RED Driving School
Managing school and parent communications for Somerset Schools
Somerset County Council
Sue Chaplin
MIS Advisor
Reducing admin strain for Teamwork Locksmiths Ltd
Teamwork Locksmiths Ltd
Sophie Dyer
Director of Operations
Boosting dining reservations for The Spread Eagle Hotel
The Spread Eagle Hotel
Mandy Wood
Social Media Manager
Using rich messaging to increase customer engagement from 2% to 40% for heating solutions provider Vaillant
Vaillant Group
Arron Alderson
Systems Support Manager
Increasing customer service feedback from 3% to 47%
Vaillant Group
Arron Alderson
Systems Support Manager
Re-engaging with lapsed customers to stimulate revenue
Your World Recruitment Group
Alex King
Marketing Manager
No matching case studies
