Astute B2B Case Studies & Customer Successes

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build AI-driven software for the future of consumer engagement. help the world's best brands enhance engagement with their consumers by contextually blending human and artificial intelligence. technology enables companies to provide more efficient customer service, protect their brands, and increase customer loyalty.

Case Studies

Showing 19 Astute Customer Success Stories

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Aer Lingus reduces guest service call time by nearly 35% with Astute ePowerCenter and Astute Knowledge

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Audi - Customer Case Study

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B&G Foods achieves faster response times and 176% more contacts handled with Astute

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Blue Diamond achieves 90% answer accuracy and 9,000+ interactions with Astute Bot (Astute)

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British Airways achieves unified global customer recovery and lower costs with Astute Solutions' ePowerCenter

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Bush Brothers & Company achieves same-day response times and expanded workload capabilities with Astute

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Combe - Customer Case Study

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Darden Restaurants achieves 400% faster email response and scalable CRM rollout with Astute ePowerCenter

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Delta Air Lines achieves real-time flight-attendant support and actionable insights with Astute

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Dine Brands achieves faster social responses and 80% shorter handle times with Astute

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Domino's achieves 128% increase in customer interactions with Astute Social from Astute Solutions

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Famous Brands International achieves 75% faster case resolution with Astute's case management CRM

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Land O’Lakes engages fans via Facebook Live and earns 26K+ views with Astute Social (Astute)

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McCormick & Co. cuts case resolution time by 58% and boosts consumer engagement with Astute (ePowerCenter & Astute Social)

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Mercedes Benz - Customer Case Study

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Scotts Miracle-Gro boosts customer loyalty and scales seasonal support with Astute's ePowerCenter CRM

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Sun-Rype achieves faster first-contact resolution and actionable consumer insights with Astute's case management CRM

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The Cheesecake Factory achieves a 20% reduction in contact handle time with Astute’s ePowerCenter

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Vera Bradley achieves efficient, accurate customer service and deeper e‑commerce insights with Astute's ePowerCenter

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