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Susan Palmer
Strategy and Planning Program Manager
UserVoice
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Don't waste time cobbling together point solutions when you can get a single platform that gives you all the tools to listen, analyze and close the loop with customer bases and internal teams of any size.
Case Studies
Showing 20 UserVoice Customer Success Stories
Buffer’s key to success: Scalable customer collaboration to build a winning product
Buffer
Tom Dunn
Customer Development and UX Researcher
How a Top Salesforce.com AppExchange Company Implements Over 40% of User Forum Requests
Cirruspath
Jason Hubbard
VP of Marketing
How ClearPeople Has Improved User Adoption by 20% with UserVoice
ClearPeople
Guillermo Bas
Senior Product Manager
How Dentrix Makes Customer-Centric Product Decisions at Scale
Dentrix
Brad Royer
Senior Product Manager
How FACTS Management Company took the guesswork out of product decisions
FACTS
Megan Fangmeyer
Product Manager
Getting Up Close and Personal How FullContact Increased Customer Interaction by 710%
FullContact
Matt Hubbard
Product Manager
Build it and they will come How IS Decisions Moves Beyond Social Media to Create an Invested User Base
IS Decisions
François Amigorena
Founder
Go Big or Go Home How One Online Gaming Company Is Scoring New Ideas and Racking Up 100s of 1,000s of Supporters
Kaboom
Leonardo Bianchi
Product Marketing Manager
How Microsoft Intune and System Center Configuration Manager take product feedback from concept to release and beyond
Microsoft Corporation
Mark Silvey
Engineering Manager
How Microsoft Visual Studio prioritizes product requests from their massive customer base
Microsoft Visual Studio
Ewald Hofman
Senior Program Manager
Mixpanel loves that UserVoice Helpdesk makes customer support easier
Mixpanel
Jeremy Linden
Manager
How Muddy Boots Software maximizes developer resources by making data-driven product decisions
Muddy Boots Software
Mark Powell
Product Development Manager
Bad Ideas Are Just Insufficiently Explained Ideas for PagerDuty
PagerDuty
Alex Solomon
Chief Executive Officer
Phonebooth Actively Solicits Feedback and Gets Clear, Actionable Results
Phonebooth
Chris Moody
Social Marketing Manager
How the #1 electronic health record platform keeps a pulse on customer feedback
Practice Fusion
Matt Douglass
Co-Founder and SVP Customer Experience
How Sharegate aligns Customer teams with Product to drive customer-centric product innovation
Sharegate
Nathalie Jard
Customer Success Strategist
Taking Empathic Product Design to the Front Line
Swiftkey
Charlie Edmunds
Head of Insight
Xomba Knows that Listening to Ideas Honestly Means Declining Many
Xomba
Nick Veneris
Chief Executive Officer
Zibbet scales a 3-person team with customer-powered support
Zibbet
Jonathan Peacock
Chief Executive Officer and Founder
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