Case Study: ClearPeople achieves 20% higher user adoption and saves 46 hours/month with UserVoice

How ClearPeople Has Improved User Adoption by 20% with UserVoice

ClearPeople, a London-based software firm behind the Atlas digital workspace, faced a scaling problem: product decisions were validated through time-consuming one-on-one interviews, scattered spreadsheets and one-way communication, leaving them without a public roadmap or sufficient data to prioritize features effectively.

By adopting UserVoice Validation (alongside UserVoice Discovery), ClearPeople created a continuous, scalable research channel with an interactive public roadmap and in-context prototype feedback. The change eliminated most individual validation calls, saved about 46 hours per month (avoiding a ~$114k annual hire), and improved user adoption by 20% while enabling more confident, user-driven product decisions.

ClearPeople

Guillermo Bas

Senior Product Manager