Syncron B2B Case Studies & Customer Successes

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Syncron empowers the world’s leading manufacturers to maximize product uptime and deliver exceptional after-sales service experiences, while driving significant revenue and profit improvements. From industry leading investments in research and development, to providing the fastest time-to-value, Syncron’s award-winning, cloud-based service parts inventory, price and uptime management solutions are designed to continually exceed customer expectations.

Case Studies

Showing 25 Syncron Customer Success Stories

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AER Manufacturing Automates Warranty Lifecycle Management and Lowers Overhead

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AGCO Improves Service Resolution Time and Technician Productivity

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Al Masaood Automobiles achieves major inventory efficiency — 15% inventory reduction and improved parts turnover — with Syncron Inventory™

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Al-Futtaim achieves 26% target overachievement and market-aligned pricing with Syncron

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Bileko Car Parts achieves maximum parts availability and streamlined inventory operations with Syncron

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Brother achieves improved equipment uptime and automated service parts management with Syncron Inventory

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BSH Home Appliances Group achieves automated, optimized global pricing and margin improvement with Syncron Price by Syncron

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DMG MORI achieves greater spare parts efficiency and forecasting accuracy with Syncron Inventory

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EDAX Optimizes Field Service Management Automation

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Electrolux Reduces Technician Support Costs and Improves Speed of Service

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Elit Group achieves forecasting accuracy and inventory optimization with Syncron Inventory™

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Global Printing Manufacturing Company achieves faster, more agile, and consistent pricing with Syncron

Hitachi Construction Machinery achieves multi‑billion margin boost with Syncron Price (Syncron)

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Scot JCB Creates the Exceptional Customer Experience

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Scot JCB Identifies Trends to Better Manage Inventory

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JCB achieves a 7.4 percentage-point increase in customer service levels with Syncron Inventory

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LKQ Europe achieves unified spare-parts inventory across 20 countries with Syncron Inventory

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LP Corporation (LP Building Solutions) achieves 15% warranty cost reduction and streamlined claims management with Syncron Warranty

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Mazda achieves 99% customer service levels and improved inventory turnover with Syncron Inventory

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PACCAR Automates Connected Dealer-to-OEM Returns Processing

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Scot JCB Identifies Trends to Better Manage Inventory

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Scot JCB Creates the Exceptional Customer Experience

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Takeuchi Continues Streamlining Warranty Operations

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Terex Corporation achieves streamlined, optimized pricing and inventory operations with Syncron

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Toyota Industries Corporation achieves automated inventory control and cost reduction with Syncron

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