Syncron
25 Case Studies
A Syncron Case Study
LP Corporation, through its LP Building Solutions division, is a leading U.S. manufacturer of high‑performance building products that faced inefficient, fragmented warranty operations — slow claims processing, minimal reporting, no centralized claims view, and rising warranty costs. To address these challenges, LP engaged Syncron and implemented Syncron Warranty to automate and centralize its warranty management.
Syncron deployed the Syncron Warranty platform to provide an end‑to‑end, connected claims workflow, actionable analytics, and a single source of truth; LP can now register claims in under five minutes and monitor the full claim lifecycle. As a result, Syncron helped LP reduce warranty costs by 15% in the first year, streamline processing, improve customer satisfaction, and free internal teams to focus on higher‑value activities.
Roy Arney
Warranty Claims Manager