Case Study: DMG MORI achieves greater spare parts efficiency and forecasting accuracy with Syncron Inventory

DMG MORI is Improving Efficiency and Forecast Skills in Spare Parts Management

DMG MORI AKTIENGESELLSCHAFT, a global leader in machine tools with over 300,000 different spare, conversion, add-on and retrofit parts and multiple parts centers worldwide, needed a flexible, scalable solution to maintain high part availability while improving efficiency and reducing manual work. To meet that challenge they selected Syncron and implemented Syncron Inventory™ to support growth and new service innovations.

Syncron deployed Syncron Inventory™ to automate previously manual processes, send proactive part-replacement notifications, and simulate inventory scenarios, enabling automatic or manually adjustable orders. As a result, DMG MORI reduced costs for price estimates and orders, increased precision and efficiency in spare-parts management, optimized part categories, gained greater visibility into demand flows, and improved forecasting skills — demonstrable gains achieved through Syncron’s solution.

DMG MORI

Jing Wang

Division Manager Planning