Serviceaide B2B Case Studies & Customer Successes

Serviceaide is the intelligent IT Service Management company that stands out from the crowd with the innovative and practical application of AI. With continued evolution in ITSM Serviceaide helps a growing portfolio of global clients solve chronic problems and better deploy talent and resources. By implementing Serviceaide’s cost-effective and easy to administer ITSM platform, complete with an advanced new virtual agent, Luma, reassignments, mean time to resolution, and ticket costs may be reduced by more than 30%.

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Serviceaide B2B Case Studies & Customer Successes

Case Studies

Academy Bank achieves streamlined service management and automation with Serviceaide POB

Alpargatas gains efficiency with Serviceaide Intelligent Service Management

Atlas Schindler Elevators improves service desk performance with Serviceaide Intelligent Service Management

BRK Ambiental improves SLA monitoring and service visibility with Serviceaide

CGS Administrators LLC achieves greater efficiency and self-service with Serviceaide ChangeGear

Fujitsu achieves real-time incident visibility with Serviceaide Intelligent Service Management

Gainesville Regional Utilities protects its electric grid with Serviceaide ChangeGear

Global Electronics Corporation boosts SAP password reset automation with Serviceaide Luma Virtual Agent

Henny Penny improves service ratings and IT efficiency with Serviceaide ChangeGear

Henrico County Public Schools improves service desk efficiency with Serviceaide ChangeGear

Herning Municipality achieves faster resolution times and improved user satisfaction with Serviceaide POB

Independent Purchasing Cooperative achieves ITIL efficiency and lower IT overhead with Serviceaide Intelligent Service Management

Independent Purchasing Cooperative achieves IT efficiency and lower overhead with Serviceaide Intelligent Service Management

a leading fast food franchise boosts employee experience and HR efficiency with Serviceaide Luma

Long Beach Unified School District boosts IT efficiency with Serviceaide

Nampa School District improves IT service management with Serviceaide

NYCM Insurance achieves streamlined IT service management with Serviceaide

OnStar streamlines cross-department service management with Serviceaide ISM

Point Broadband reduces repair time with Serviceaide ChangeGear

Provo City improves citizen service and request management with Serviceaide PoB

Skagit County improves support response times during COVID-19 with Serviceaide ChangeGear

Swedish Poisons Information Centre improves emergency response efficiency with Serviceaide POB

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