QLess B2B Case Studies & Customer Successes

QLess specializes in queue management and appointment scheduling software. Designed to help organizations seamlessly manage customer flow, our intuitive mobile wait experience combines personalization, automation, analytics and flexibility to empower customers to wait when, where and how they want. Organizations are now under tremendous pressure to deliver a superior customer experience while ensuring community safety, but are often constrained by archaic processes and outdated technology. With our cloud-based systems, organizations are able to deliver solutions that allow their customers to spend less time in line while simultaneously increasing operational efficiencies and staff productivity.

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QLess B2B Case Studies & Customer Successes

Case Studies

Broward College achieves shorter wait times and deeper student insights with QLess

C-Lab (Cape Cod Healthcare Laboratory Services) achieves 90% wait time reduction and streamlined operations with QLess

Chicago Public Schools achieves shorter wait times and improved staff satisfaction with QLess

Collin College eliminates long lines and cuts average wait time to under 20 minutes with QLess

Department of Motor Vehicles doubles citizen satisfaction and cuts wait times with QLess

DP World achieves 730,000 kg annual CO2 reduction and eradicates truck lines with QLess

Our Appointment Booking System Helped Dunn Lumber Meet Customer Needs

FISH Technologies achieves queue-free fan experiences at sports events with QLess

Florida SouthWestern State College - Customer Case Study

Florida State College at Jacksonville (FSCJ) achieves shorter wait times and higher student and staff satisfaction with QLess

Global Chemical Company cuts contractor wait times to 9 minutes and saves $7M annually with QLess

QLess solution empowers mobile phone leader to shorten wait for services and reduce walk-away customers

Impact Urgent Care boosts patient satisfaction 20% with QLess

Johnstone Supply achieves a 10% increase in revenue per invoice and improved customer experience with QLess

Maxon Shooter’s Supplies and Indoor Range achieves a 50% profit increase and eliminates long wait times with QLess

Minneapolis-Saint Paul International Airport achieves shorter wait times and increased badging productivity with QLess

Nevada-based Urgent Care Clinic cuts wait times to under 30 minutes and boosts patient satisfaction 20% with QLess

Orange County Tax Collector achieves 35% fewer people waiting in line with QLess

Pigtails & Crewcuts achieves faster check-ins and record-breaking throughput with QLess

Shoot Smart Indoor Range & Training Center achieves shorter wait times and happier customers with QLess

QLess technology helped to unite SPCC students with information and improve on-campus experience

South Seattle College achieves shorter wait times and higher student satisfaction with QLess

Southern Alberta Institute of Technology achieves faster, safer student service with QLess virtual call‑back queues

75% Faster Service Times and Improved Customer Satisfaction at Steamboat Sports

Texas A&M University cuts hours-long wait times and improves student advising with QLess

Top‑ranking university in Australia eliminates 2,812 hours of physical wait time and boosts the student experience with QLess

Valdosta State University achieves shorter wait times and higher student retention with QLess

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