ClickTale B2B Case Studies & Customer Successes

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Clicktale taps into the wisdom and behavior of millions of visitors so that businesses can deliver the best digital experiences to drive amazing business results. By synthesizing complex behavioral patterns based on millisecond-level actions such as hovers and scrolls, they enable businesses to interpret their customers’ digital body language and understand intent. The pioneer in Experience Analytics, Clicktale marries cognitive computing, machine learning and psychological research to automatically surface issues and answer questions that keep executives up at night.

Case Studies

Showing 24 ClickTale Customer Success Stories

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1-800 Contacts achieves 4.3% mobile conversion lift and 115% annual ROI with ClickTale

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Abercrombie & Fitch achieves 30% conversion rate increase with ClickTale

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Allianz Direct (Allianz Greece) increases conversions 3–4% and boosts retention 15% with ClickTale Psychological Analytics

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B&Q achieves millions in annual uplift and 75% faster optimization with Clicktale

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Belron (world’s largest vehicle glass repair & replacement company) achieves 12% online conversion increase with ClickTale Customer Experience Analytics

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Hello bank! boosts completed registrations 51% and product engagement 89% with ClickTale

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JanSport achieves 21% increase in mobile conversions with ClickTale

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Leading Financial Services Retailing Company - Customer Case Study

LivePerson achieves increased conversions and measurable customer service ROI with ClickTale

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Médecins du Monde achieves 52.6% donation uplift (conversion 12.03%→18.36%) with ClickTale

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OpinionLab achieves actionable insights from customer feedback with ClickTale

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Panogames.com achieves deeper user insight and improved homepage engagement with ClickTale

RingCentral achieves a 25% increase in conversion rate with ClickTale

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RSA achieves deeper customer insights and higher conversions with Clicktale

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Searchmax BV achieves 49% increase in form completions with ClickTale

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Sony Network Communications achieves a 35% average uplift in conversion rate with ClickTale

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Spencers Solicitors achieves 55% increase in enquiry conversions and 17% bounce-rate reduction with ClickTale

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Spring Venture Group achieves higher lifetime customer value by predicting offline intent with ClickTale

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TechStyle achieves a 4.5% conversion lift and improved customer experience with ClickTale

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TELUS achieves up to 5% higher self-service conversions and faster agile interaction design with Clicktale

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The North Face achieves a 62% increase in checkout conversion with ClickTale

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Trainline achieves 50% ROI and a superior ticket-buying experience with Clicktale

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Walmart achieves 24% sales increase with ClickTale

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Windstream Enterprise achieves double-digit lift in shopping and engagement through rapid issue identification and resolution with Clicktale

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