Vera Bradley - Customer Case Study
B2B Case Studies Featuring Vera Bradley as the Customer
Explore case studies featuring Vera Bradley as the customer — learn how vendors and partners helped Vera Bradley solve real business challenges.
Case Studies
Showing 24 Success Stories about Software and Services used by Vera Bradley
Vera Bradley cuts ticket triage time by 50% with Adaptavist and Jira Service Management Cloud
Vera Bradley revitalizes its brand for modern customers with Ziba
Vera Bradley achieves scalable multichannel distribution growth with Swisslog
Vera Bradley achieves digital transformation and 50% YoY digital growth with Sunrise Technologies and Dynamics 365
Vera Bradley improves retail task, workforce, and inventory management with Zebra solutions
Vera Bradley achieves digital-first omnichannel transformation and 70% reduction in call abandonment with NICE Systems (CXone)
Vera Bradley
Susan Campbell
Director, Customer Experience
Vera Bradley achieves greater workforce, task, and inventory efficiency with Zebra solutions
Technology Solutions Drive Unprecedented Efficiency at Vera Bradley Distribution Center
Vera Bradley achieves streamlined communications, 95% email reduction and optimized scheduling with Zebra Workcloud solutions
Vera Bradley
Lauri Bray
District Manager
Vera Bradley achieves stronger customer and employee engagement with NICE Systems' CXone
Vera Bradley
Susan Campbell
Director, Customer Experience
Vera Bradley achieves a 75% reduction in call abandonment and boosts employee engagement with NICE Systems’ CXone
Vera Bradley
Susan Campbell
Director of Customer Experience
Vera Bradley achieves 25% labor productivity gain and boosts order processing from 1,500 to 6,000/day with Manhattan Associates' Manhattan SCALE™
Vera Bradley
Cindy Goheen
Warehouse Supervisor
Vera Bradley - Customer Case Study
Vera Bradley
Bobbi Kurtz
Training Manager
Vera Bradley Returns to Growth with Uniphore
Vera Bradley
Daren Hull
Chief Customer Officer
Vera Bradley achieves major Instagram and Facebook engagement gains with Skyword Intelligence
Vera Bradley
Greg Jaeger
PR and Marketing Director
Vera Bradley drives 1.4k conversions with Carusele
Vera Bradley drives holiday traffic and engagement with Carusele
Vera Bradley increases repeat purchases with ActionIQ
Vera Bradley
Daren Hull
Chief Customer Officer
Vera Bradley achieves cost savings of nearly seven percent through parcel contract analysis and negotiation
Vera Bradley achieves 4% revenue lift and optimized pricing with First Insight
Vera Bradley
Stephanie Scheele
Director of Marketing and Communications
Vera Bradley achieves 26% higher CTR, 37% lower CPC and 67% higher ROAS with Kenshoo Editor
Vera Bradley - Customer Case Study
Vera Bradley - Customer Case Study
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