Southwest Airlines - Customer Case Study
Southwest Airlines
Tim Logan
Director of Flight Operational Safety
B2B Case Studies Featuring Southwest Airlines as the Customer
Explore case studies featuring Southwest Airlines as the customer — learn how vendors and partners helped Southwest Airlines solve real business challenges.
Case Studies
Showing 35 Success Stories about Software and Services used by Southwest Airlines
Southwest Airlines achieves faster quarterly closes and simplified reporting with Workiva
Southwest Airlines
Riley Drummond
Southwest Airlines Supervisor of Financial Reporting
how 720 Strategies worked with Southwest Airlines to Set Love Free and open international gates at Hobby Airport against the Wright Amendment
Helping Southwest engage investors through integrated ESG reporting
Southwest Airlines
Todd Spinks
Citizenship Communications & Outreach
How Southwest Airlines® Uses CliftonStrengths®
Southwest Airlines
Bob Jordan
Chief Executive Officer
How Southwest Airlines is Improving its Recruitment Thanks to employee advocacy
Southwest Airlines
Kelby Tansey
Social Job Sharing Program Manager
Southwest Airlines Simulates Fuel Market Movements in Hedging Strategy
Southwest Airlines
Luke Moran
Southwest Airlines
How one airline fueled customer satisfaction by giving its employee experience a tech-driven upgrade
Southwest Airlines
James Ashworth
VP, Customer Support & Services
Southwest Airlines achieves rapid $250M payout to 200,000 customers in six weeks with PayPal (Hyperwallet)
Southwest Airlines
Chris Priebe
Managing Director of Payments and Risk
Southwest Airlines needed more than just a bullet point on their list of “perks”
Southwest Airlines
Jeffory Jolly
Manager, Employee Engagement and Travel
Southwest Airlines Scales App Development Using AWS Device Farm & Amazon EC2 Mac Instances
Southwest Airlines
Mona Pinjani
Senior Manager of Technology
Southwest Airlines Invests in Its Security Posture Using AWS Security Hub
Southwest Airlines
Jon Barcellona
Cybersecurity Engineering Director
Southwest Airlines launches new tool enabling corporate customers to support SAF with climate partner CHOOOSE
Southwest Airlines
Helen Giles
Managing Director Environmental Sustainability
Southwest Airlines - Customer Case Study
Southwest Airlines - Customer Case Study
Connecting Financial Reporting, ESG, and GRC at Southwest
Southwest Airlines
Lenel Jefferis
Senior Finance Manager
Southwest Airlines' positive experience working with the customer support team for SAP Concur solutions
Southwest Airlines
Jennifer Gruich
Manager – Corporate Cards and Expenses
Southwest Airlines - Customer Case Study
Southwest Airlines
Will Ware
Pilot
Southwest Airlines - Customer Case Study
Southwest Airlines achieves democratized customer insights and time savings with Bloomfire
Southwest Airlines
Sydney Leonard
Associate Manager of Knowledge Management
Southwest Airlines - Customer Case Study
Southwest Airlines - Customer Case Study
Southwest Airlines achieves unified service and happier customers with Salesforce
Southwest Airlines
James Ashworth
VP, Customer Support & Services
Improving Profitability Through Schedule Optimization for Southwest Airlines
Optimizing Schedule Reliability Against Disruptions for Southwest Airlines
Southwest Airlines - Customer Case Study
Southwest Airlines
Steve Goldberg
SVP Operations & Hospitality
Southwest Airlines achieves 24/7 hazardous materials compliance and faster frontline support with Verisk 3E
Southwest Airlines
John Andrus
Senior Manager of Safety and Environmental Services
Reaching New Heights with an Integrated Marketing Strategy
Southwest Airlines
Debra Kennedy
Senior Strategist
Why Southwest Airlines became a full GDS participant
Southwest Airlines
Eric Hall
Snr Strategy & Relations Manager
Southwest Airlines - Customer Case Study
Southwest Airlines - Customer Case Study
Southwest Airlines achieves increased BI delivery and 45% lower project costs with Hitachi Vantara
Southwest Airlines achieves rapid COVID-19 facilities adaptation and safer workplaces with FM:Systems Workplace
Southwest Airlines
Hugo Hernandez
Senior Manager for Product Solutions and Analytics
Southwest Airlines worked with Continuum to improve the in-airport customer experience
Southwest Airlines achieves streamlined firewall compliance and faster remediation with FireMon
Southwest Airlines
Daniel James
Security Engineer
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