Safaricom achieves 50% share-of-voice lift and 21K+ engaged conversations with Twitter
Safaricom
Emily Nyaneko
Account Director
B2B Case Studies Featuring Safaricom as the Customer
Explore case studies featuring Safaricom as the customer — learn how vendors and partners helped Safaricom solve real business challenges.
Case Studies
Showing 15 Success Stories about Software and Services used by Safaricom
Safaricom - Customer Case Study
Safaricom achieves secure, mobile enterprise collaboration and faster decision-making with Microsoft Power BI
Safaricom
Jimmy Masinde
Head of Digital Experience Excellence
Safaricom achieves faster, more secure API integration with Apigee
Safaricom
Calestor Kizito
Product Development Manager
Safaricom strengthens information risk management with Citicus ONE
Safaricom
Anthony Gacanja
Manager of Safaricom's Corporate Information Security Office
Safaricom achieves high availability and reinforced application security with F5 Networks and NGINX
Safaricom
George Njuguna
CIO
Safaricom achieves instant customer onboarding — cuts registration time from minutes to seconds with Anyline mobile ID scanning
Safaricom achieves integrated GRC and unified risk intelligence with MetricStream
Safaricom
Ken Kaberia
Head of Enterprise Risk Management
Safaricom achieves digital transformation and $500K/month revenue lift with TIBCO Software
Safaricom
Alex Lagat Kipkirui
Tribe Technical Lead of Mobile Data and Terminals
Safaricom - Customer Case Study
Safaricom achieves faster, more secure API integration with Google Cloud Platform
Safaricom
Calestor Kizito Magero
M-PESA API Product Development Manager
Safaricom achieves real-time brand monitoring and media reach insights with Meltwater
Safaricom
Vivienne Ethangatta
Corporate Communications & Social Media Manager
Safaricom achieves 250% graduate intake growth and 60% lower hiring costs with SHL
Safaricom
Tanya Braganza
Technology Talent Manager
Safaricom achieves faster incident resolution with Nokia's AI-driven Digital Care Services
Safaricom
Godfrey Shikuku Abakalwa
Head of Converged Network Operations
Safaricom achieves 99.95% order management availability with Celfocus Order Management
Safaricom
Kennedy Njoroge
Enterprise Integration, Order Management & Contact Center Systems Senior Manager
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