Case Study: Safaricom achieves high availability and reinforced application security with F5 Networks and NGINX

Safaricom Unlocks New Levels of Availability With F5 and Nginx

Safaricom, Kenya’s largest telecommunications operator, was dealing with service disruptions in its business-critical applications as part of its application modernization effort. When a service went offline, apps had to be manually relinked, causing hours of downtime and putting revenue and reputation at risk. To address this, Safaricom worked with F5 Networks and NGINX.

F5 Networks and NGINX implemented an IP load balancing solution using NGINX Plus as the API gateway and F5 BIG-IP Virtual Edition for API geo-redundancy and application security. A proof of concept showed the design could reduce potential downtime from hours to minutes, and the full project was delivered in six months. Safaricom also gained better availability, reinforced application security across three active data centers, and improved API performance for its mySafaricom app.

Safaricom

George Njuguna

CIO