Case Study: Safaricom achieves faster, more secure API integration with Apigee

Harnessing the power of APIs to transform lives in Africa

Safaricom, Kenya’s largest telecommunications provider, wanted a faster, more secure way to expose its M-PESA mobile payment APIs to partners. Before adopting Apigee, integrations were tedious, costly, and manual, creating customer complaints and making it difficult to scale beyond 100+ partner connections.

With Apigee API Platform, Safaricom was able to securely develop, test, and publish APIs in hours instead of weeks, using tools like Apigee Trace and proxy building. The result was an ecosystem of 4,500+ partners, 15,000+ developers onboarded, 80+ APIs exposed, and monetization through Apigee contributing 11% of B2B and B2C revenue at the start of 2019.

Safaricom

Calestor Kizito

Product Development Manager