Bazaarvoice Stories Help House Of Fraser Build Relationships At Christmas
House of Fraser
Andy Harding
eCommerce Director, House of Fraser
House of Fraser
Case Studies
Showing 20 House of Fraser Customer Success Stories
Satisfaction Analytics are the Cornerstone of Improving Customer Experience at House of Fraser
House of Fraser
Sarah Connor
Head of Customer Experience
Transforming Live Chat into A Key Pillar of Real-Time Customer Engagement
House of Fraser
Scott Bain
Head of Contact Centre Operations
House of Fraser - Customer Case Study
House of Fraser
Madeleine Melson
Director of Customer Insight
House of Fraser - Customer Case Study
House of Fraser
Andy Harding
eCommerce Director, House of Fraser
Enabling premium shopping to be a premium digital experience
House of Fraser
Julian Burnett
CIO
Retailer Revitalizes Multichannel and In-Store Shopping Experience with Support Savings
House of Fraser
Neal Johnson
Director of IT Service and Operations
House of Fraser enriches in store and online customer experience using Azure cloud
House of Fraser
Paul Mason
Director of Architecture and Assurance
House of Fraser enriches in store and online customer experience using Azure cloud
House of Fraser - Customer Case Study
House of Fraser - Customer Case Study
House of Fraser
Andy Harding
eCommerce Director, House of Fraser
House of Fraser launches first Android app on the Poq platform
House of Fraser
Andy Harding
eCommerce Director, House of Fraser
House of Fraser revolutionises the retail space with the launch of a new iOS app that combines loyalty with a fully transactional multichannel app
House of Fraser
Andy Harding
eCommerce Director, House of Fraser
House of Fraser launches interactive catalogues
House of Fraser
Andy Harding
eCommerce Director, House of Fraser
House of Fraser - Customer Case Study
House of Fraser
Julian Burnett
CIO
House of Fraser - Customer Case Study
House of Fraser - Customer Case Study
House of Fraser - Customer Case Study
We led House of Fraser's customer-centric restructure, readying for 50% online sales
House of Fraser
Andy Harding
Chief Customer Officer
House of Fraser - Customer Case Study
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