How Buffer’s Support team saves 24 hours per week while removing customer frustration
Buffer
Darcy Peters
Customer Support
B2B Case Studies Featuring Buffer as the Customer
Explore case studies featuring Buffer as the customer — learn how vendors and partners helped Buffer solve real business challenges.
Buffer was founded in 2010 as a way to easily schedule tweets. Within a few years, Buffer has become one of the leading social media management tools on the web, helping more than 5 million users connect with their followers every day. Buffer is the best way to drive traffic, increase fan engagement and save time on social media.
Case Studies
Showing 19 Success Stories about Software and Services used by Buffer
Buffer achieves company-wide data democratization and faster growth with Mixpanel
Buffer
Julian Winternheimer
Senior Data Scientist
Buffer streamlines global reimbursements and builds reliable financial processes with Expensify
Buffer achieves higher engagement and fewer unsubscribes with Customer.io
Buffer
Sophie Gil
Audience Development Lead
Buffer achieves faster, more transparent development and releases with GitHub
Buffer
Joe Birch
Android Lead / Senior Engineer
How Buffer cut their QA time by 50% switching to Zendesk QA
Buffer
Ross Parmly
Customer Advocacy Manager
Buffer - Customer Case Study
Buffer
Michael Eckstein
Product Marketing Manager
Buffer speeds deployments and scaling with Kubernetes from CNCF
Buffer
Dan Farrelly
Architect
How Buffer’s QA went from Manual to Masterful with Klaus
Buffer
Ross Parmly
Customer Advocacy Manager
Buffer builds a digital headquarters and streamlines collaboration with Notion
Buffer
Nicole Miller
Senior People Ops Manager
Buffer achieves faster experiment-driven growth and scalable event tracking with MongoDB
Buffer
Sunil Sadasivin
Chief Technology Officer
Buffer builds a thriving Slack community with Donut
Buffer
Arielle Tannenbaum
Community Strategist
Buffer (social media management platform) achieves proactive, real-time Android updates and fresher content with Pusher (a MessageBird company)'s Reactive-Pusher
Buffer
Joe Birch
Senior Android Engineer
Buffer achieves transparent, visible time-off tracking with Timetastic
Buffer
Nicole Miller
Engagement Manager
Buffer - Customer Case Study
Buffer achieves company‑wide collaboration and seamless developer handoff with Figma
Buffer
James Morris
Senior Designer
Buffer achieves a simplified, automated development lifecycle with Bitrise
Buffer
Joe Birch
Android Lead / Senior Engineer
Buffer achieves faster, easier deployments with Kubernetes
Buffer
Dan Farrelly
Architect
Buffer achieves scalable customer collaboration and feature validation with UserVoice
Buffer
Tom Dunn
Customer Development and UX Researcher
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