West Coast Consulting Group B2B Case Studies & Customer Successes

West Coast Consulting Group is an agile cloud consulting firm headquartered in San Francisco. The company leverages its in-depth business experience and technical knowledge to provide cloud solutions that improve and transform the business processes of its customers. As a pioneer of cloud technology, West Coast Consulting Group has established partnerships with leading cloud solution providers such as salesforce.com, Google and NetSuite to implement proven and cost effective cloud solutions.

Networking Leader Deploys Salesforce Service Cloud Globally

A10 Networks

Eric Kwok

Senior Director Worldwide Support & Logistics

A10 Networks achieves global customer support modernization with West Coast Consulting Group and Salesforce Service Cloud

A10 Networks

Asher Student Foundation achieves better student and donor management with West Coast Consulting Group and Salesforce

Asher Student Foundation

Asher Runs Operations in the Cloud Without Hardware or Software

Asher Student Foundation

Sherry Mitchell

Executive Director

Beutler Corporation accelerates growth with Salesforce CRM from West Coast Consulting Group

Beutler Corporation

Salesforce CRM Helps Beutler Pursue Rapid Growth

Beutler Corporation

Andre Coetser

Director IT

Capital One onboards One Card customers with Robotic Process Automation

Capital One

Tia Alexander

Commercial Card Leader

Capital One achieves faster corporate card onboarding with West Coast Consulting Group's RPA automation

Capital One

Capital One boosts customer service and sales productivity with West Coast Consulting Group and Groove

Capital One

Champion Broadband goes from paper to mobile CRM with West Coast Consulting Group

Champion Broadband

Champion Broadband Goes From Paper to Mobile CRM in Just Three Weeks

Champion Broadband

Albert Lemus

SVP Sales & Marketing

CloudPassage Implements Freemium Sales and Marketing Machine

Cloud Passage

Joerg Rathenberg

VP of Marketing

Connecticut Paid Leave Authority launches paid leave collections with CloudCollect from West Coast Consulting Group

Connecticut Paid Leave Authority

Elementum achieves scalable SaaS sales reporting and forecasting with West Coast Consulting Group's Sales Cloud revamp

Elementum

Cloud Supply Chain Leader Manages Growth with Sales Cloud

Elementum

Craig Lewis

Head of Worldwide Customer Engagement

Oregon Healthcare Leader Promotes Membership Health With Health Cloud

FamilyCare Health

Lynska Villiarimo

Navigation Services & Enrollment Manager

FamilyCare Health improves member service and cuts call resolution time by 50% with West Coast Consulting Group and Salesforce Health Cloud

FamilyCare Health

Major Healthcare Publishing House Migrates to Salesforce

First Databank, a Hearst Corporation

Dave Stephens

Vice President IT

Non-Profit Deploys Salesforce CRM in Three Weeks

Genesys Works

Sharon Jacobson

Executive Director

Genesys Works deploys Salesforce CRM in three weeks with West Coast Consulting Group

Genesys Works

NextPlane Takes Off With Digital Transformation

NextPlane, Inc

Farzin Shahidi

Chief Executive Officer

NextPlane achieves a 60% shorter deal cycle with West Coast Consulting Group's Salesforce transformation

NextPlane, Inc

Outset Medical achieves 80% faster deal closing with West Coast Consulting Group's Salesforce and ERP integration

Outset Medical, Inc

Outset Medical Deploys Salesforce CRM with ERP Integration

Outset Medical, Inc

Jamie Lewis

SVP Sales and Customer Experience

Outset Medical achieves faster deal closing and better visibility with West Coast Consulting Group’s Salesforce and ERP integration

Outset Medical, Inc

Panther Labs increases productivity and speeds deal closing with West Coast Consulting Group and Salesforce integration

Panther Labs

San Francisco Board of Supervisors Communicates with Constituents using Salesforce

San Francisco Board of Supervisors

Alan Ehteshami

San Francisco Board of Supervisors

San Francisco Board of Supervisors improves constituent communications with West Coast Consulting Group and Salesforce

San Francisco Board of Supervisors

Next Generation Pharmacy Benefit Partner Deploys HIPAA Compliant Sales and Service Cloud

SmithRx

John Romano

Business Operations Leader

SmithRx achieves HIPAA-compliant sales and service cloud transformation with West Coast Consulting Group

SmithRx

From Excel to iPad – Solar Works CRM Goes Mobile

Solar Works

John Parry

Chief Executive Officer

Solar Works achieves mobile, paperless CRM with West Coast Consulting Group and Salesforce

Solar Works

SS8 Supports Enterprise Customers with Service Cloud Communities

SS8 Networks, Inc

Deborah Silberman

Sr. Director Operations

SS8 Networks reduces support calls and boosts customer satisfaction with West Coast Consulting Group and Salesforce Service Cloud Communities

SS8 Networks, Inc

Transfer Flow Goes Live with Salesforce

Transfer Flow, Inc

Robert Green

Director Sales and Marketing

Transfer Flow accelerates sales operations with West Coast Consulting Group and Salesforce

Transfer Flow, Inc

Unify Corporation achieves a single CRM and successful complex data migration with West Coast Consulting Group and Salesforce.com

Unify Corporation

From RightNow to Salesforce.com – A Single CRM

Unify Corporation

Chris Anderson

IT Director

Customized Salesforce Service Cloud Helps YesVideo Call Center

YesVideo

Lisa McCabe

President

YesVideo improves call center performance with West Coast Consulting Group’s Salesforce Service Cloud

YesVideo

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