West Coast Consulting Group
40 Case Studies
A West Coast Consulting Group Case Study
NextPlane, Inc., a leader in B2B collaboration services, was experiencing accelerated growth but was constrained by an outdated Salesforce implementation used primarily as an address book. To support their ambitious goals, they engaged West Coast Consulting Group for a complete digital transformation of their customer management processes.
West Coast Consulting Group overhauled NextPlane's Sales Cloud implementation, introducing a streamlined configure-price-quote process, territory management, and Salesforce Inbox. This solution shortened the deal cycle by 60% and increased the sales pipeline by 32%, transforming manual processes into a digital system positioned for growth.