West Coast Consulting Group
40 Case Studies
A West Coast Consulting Group Case Study
Genesys Works, a non-profit organization in Houston, Texas, faced challenges managing its student and donor data across disparate Excel spreadsheets, which hindered its operational processes. Two previous attempts to implement a solution had failed. They engaged West Coast Consulting Group to deploy Salesforce CRM to consolidate their information and standardize their operations.
West Coast Consulting Group successfully implemented a cloud-based Salesforce solution in just three weeks, which included a complex migration and cleansing of ten years of data. The result was a streamlined system that required no investment in hardware or software and exceeded customer expectations, with plans to further integrate with Outlook and develop advanced reporting.