West Coast Consulting Group
40 Case Studies
A West Coast Consulting Group Case Study
Transfer Flow, Inc., a manufacturer of fuel systems, faced significant challenges in implementing Salesforce Sales Cloud after four other consulting firms failed to deliver. Their manual, inefficient sales processes were hindering growth. Based on a recommendation, they hired West Coast Consulting Group to get the project back on track.
West Coast Consulting Group customized and implemented Sales Cloud, integrating it with Transfer Flow's back-end ordering system and website. This created a seamless flow of information, eliminating manual processes. The results included greatly improved business transparency, a streamlined customer sales experience, and the ability to manage orders at any stage of the sales and manufacturing process with a click of the mouse.