West Coast Consulting Group
40 Case Studies
A West Coast Consulting Group Case Study
Outset Medical, Inc., a medical technology company based in San Jose, faced challenges with sales pipeline visibility and aligning its sales, contracts, finance, and supply chain teams during rapid growth. To manage its complex sales and fulfillment processes, it partnered with West Coast Consulting Group to deploy Salesforce CRM integrated with its QAD ERP system.
West Coast Consulting Group implemented a streamlined Sales Cloud solution with seamless ERP integration, redefining the overall sales process. This resulted in an 80% reduction in deal closing times, 100% user adoption, and provided excellent business visibility through new reports and dashboards, enabling better coordination across all teams.