Ticketmaster B2B Case Studies & Customer Successes

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Ticketmaster gives millions of fans worldwide fair and easy access to the biggest and best in live entertainment. Driven by innovation, unparalleled scalability, and unmatched support, they are the definitive leader in professional ticketing solutions. Over 12,000 artists, teams, and venues around the world trust them to power their amazing performances daily with more than 500 million tickets sold each year.

Case Studies

Showing 21 Ticketmaster Customer Success Stories

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Birmingham-Jefferson Convention Complex achieves 64% more fan reach, 69% higher engagement, and 30% less time spent with Ticketmaster's Facebook Official Events

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Bradley University achieves a 233% increase in online renewals and 73% growth in fan database with Ticketmaster Account Manager

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EagleBank Arena achieves 80% faster event scaling and 5–10 minute publishing with Ticketmaster

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Embassy Theatre achieves 122% traffic growth and a patron-centric mobile ticketing website with Ticketmaster

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Fox Performing Arts Center achieves 70% upsell growth and faster ticketing with Ticketmaster TM1 Sales

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Georgetown University achieves 3.65x ROAS and 53% new fan growth with Ticketmaster

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Harlem Globetrotters achieves 10%+ attendance growth and actionable customer insights with Ticketmaster LiveAnalytics

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Harlem Globetrotters achieves 25% increase in full-price ticket sales and 25% reduction in local marketing spend with Ticketmaster's distributed partner offers

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Hollywood Pantages Theatre achieves digital trust, reduced ticket fraud and $7M in new revenue with Ticketmaster

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Jacksonville Jaguars achieve zero ticket fraud and unlock new fan relationships with Ticketmaster SafeTix

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Kansas City Theater League achieves 50% higher click-through rates and 50% lower campaign costs with Ticketmaster

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Miami HEAT achieves 30% ticket sales growth and gains fan insights with Ticketmaster Presence

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Olympia Entertainment achieves 184% lift in conversion and 44% higher ROAS with Ticketmaster's TM1 Marketing Suggested Audiences

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Orlando City Soccer Club achieves zero ticket fraud and rapid fan database growth with Ticketmaster Presence

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PNC Arena achieves full digital ticketing and fan data capture with Ticketmaster Presence & TM1 Sales

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Rice University achieves increased ticket, merchandise and sponsorship revenue with Ticketmaster Data Analytics

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Seattle Mariners achieves 23% higher revenue per ticket with Ticketmaster

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Seattle Theater Group achieves 95% reduction in ticket fraud and zero bot activity with Ticketmaster

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Smart Financial Centre achieves 15x ROAS and increased ticket sales with Ticketmaster

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University of Kentucky achieves 14x ROAS and boosts ticket sales with Ticketmaster

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University of Louisville Football achieves 800+ new leads and $60k+ in season ticket sales with Ticketmaster

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