Optimal Strategix Group (OSG) B2B Case Studies & Customer Successes

Optimal Strategix Group (OSG) is a global leader in Customer Experience and Journey Analytics with a unique, world-class technology platform. OSG provides their customers the resources to understand the current and future needs of patients, physicians, consumers, or customers and enable business growth through meaningful experience and engagement strategies. OSG connects data to customer engagement through powerful AI-driven analytics; revealing customer motivations and designing outcome-driven nudges. Their Technology Enabled Services, and SaaS & PaaS products, have successfully delivered business and revenue growth to their customers including some of the biggest Fortune 500 companies by enabling outcomes around customer expectations, improving experiences & driving engagement. OSG is headquartered in Newtown, Pennsylvania with offices in New York, Bengaluru, and Dubai.

Case Studies

Showing 19 Optimal Strategix Group (OSG) Customer Success Stories

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Demonstrating Consumer Segmentation Excellence in Highly Competitive Markets

Enabling Decisions that Drive Growth with Electrical Contractors

Customer Segmentation, Risk Modeling, and Portfolio Management for a Global Health Insurer

Product Concept Testing for a Global Medical Devices Company

Creating Differentiation Within The Biosimilar Category By Defining The Key Drivers Of Customer Experience

Understanding the Impact of Targeted Messaging on the Broader Market

Unbranded Message Testing for a Global Pharmaceutical Company

Optimization Regarding Client Enquiry of COPD Treatment

Using Behavioral Analytics to Increase Client Engagement and Retention for a Large Wealth Management Firm

Growth Strategy for Online Retailer

Understanding Brand Exposure by Following the Customer Journey

Continuous Innovation Jobs Segmentation, Social Listening, Behavioral Analytics

Creating an Innovation Pipeline by Understanding Consumer Needs Gap for Facial Skin Care Segment

On Premise Growth Strategy Identifying Customer Segments

Client Segmentation, Product Placement and Sales Resource Optimization for a Global Benefits Organization

Messaging And Communication Optimization For A Leading Hotel Chain

Customer Analytics for a National Auto Service Provider Led to $100M Increase in Revenue

Identifying Growth Opportunities for an American Energy Company

Finding New Audience Opportunities for Online Streaming Service

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