LeadDesk B2B Case Studies & Customer Successes

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LeadDesk is the fast growing Finnish company that makes Europe’s 1 telesales software for sales and customer service. The service is used by over 20,000 professionals in 34 countries on a daily basis. The clients include small and large companies that use LeadDesk to make 100,000 deals per week – increasing every week. All the service offering includes the core of LeadDesk Software for agents and admins and LeadDesk Channel for advanced multi-site monitoring and reporting. They have a vibrant and responsive developer team, They regularly introduce new features and add-on apps, and they create custom solutions via aal the powerful and flexible developer API. LeadDesk can be used stand-alone or integrated with CRM systems. All the customers boost agent productivity with highly efficient call handling, seamless VoIP/GSM/PBX connectivity, integrated contacts lists, contacts data management, and advanced monitoring and reporting. LeadDesk is cloud-based and highly scalable.

Case Studies

Showing 36 LeadDesk Customer Success Stories

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4DMC improves outbound and inbound fundraising with LeadDesk

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A-lehdet achieves 86% chatbot automation with LeadDesk

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Be a part achieves omnichannel customer engagement with LeadDesk

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Sportsklubben Brann Enhances Customer Interaction with LeadDesk's Chatbot Solution

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City of Oulu reaches at-risk residents efficiently with LeadDesk

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Eckerö Line Enhances Customer Service Quality with LeadDesk

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Edenred embraced remote work with LeadDesk's cloud-based customer service software

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Ergofit achieves higher call efficiency and more sales meetings with LeadDesk

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Cinema chain Finnkino brings personal customer service online in 2020 with chatbots

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Fjordkraft boosts telemarketing productivity with LeadDesk

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Göteborg Energi Enhances Customer Experience with Chatbot Ellis

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Händlerbund improves call centre efficiency with LeadDesk

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Intrum boosts outbound calls with LeadDesk

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Islab Upgrades to an All-in-One Modern Contact Center Service Solution

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JC Phoner fills sales reps’ calendars with better meetings using LeadDesk

Kinderhilfe Eckental gets a fast and remote-friendly contact center solution

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ManpowerGroup boosts remote work and call answer rates with LeadDesk

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Media Telemarketing boosts outbound sales with LeadDesk

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Memsa ApS Optimizes Contact Center Operations

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How Nordisk Film Cinemas Improved Efficiency Without Additional Resources Using AI Chatbots

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Oral Brings Omnichannel Customer Service And Data-Informed Forecasting to Their Operations

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Päijät-Häme Hyvinvointialue Moves to Cloud-based Nispa Callback Solution

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Pohjanmaan Taksi improves 24/7 dispatch efficiency with LeadDesk

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Prime Sales grows revenue and attracts top agents with LeadDesk

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Saleskitchen achieves maximum flexibility and faster response times with LeadDesk

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Salezure achieves seamless multichannel scalability with LeadDesk

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SOS Children’s Villages' Contact Center Integration with LeadDesk

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SpangenbergGroep Boosts Operations with LeadDesk: Simplified Multilingual Campaigns and On-Demand Support

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SpareBank 1 SR-Bank achieves award-winning customer service with LeadDesk

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Sparebanken Vest improves customer center efficiency with LeadDesk

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Telenor boosts sales and customer satisfaction with LeadDesk

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UniSport Improves Customer Service Efficiency with LeadDesk Omnichannel Contact Center Software

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How A Friendly Chatbot Reflects Väre's Brand Personality

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85% chatbot automation saves customer service team 330 hours per month

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Verisure Sverige AB Centralises Booking with Cloud-Based Contact Center Software for High-Volume Sales

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Vitamail achieves lower costs and greater sales efficiency with LeadDesk

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