Case Study: JC Phoner fills sales reps’ calendars with better meetings using LeadDesk

Filling client’s sales reps’ calendars with better meetings

JC Phoner, a Danish company that books qualified B2B meetings, needed a way to focus entirely on booking meetings efficiently without relying on manual processes. By 2018, they turned to LeadDesk and its Meeting Calendar tool to replace cumbersome workflows like updating CRMs by hand, tracking call outcomes manually, and juggling separate tools for dialing and scheduling.

With LeadDesk, JC Phoner standardized call results, automated contact handling, and synced sales reps’ calendars directly into campaigns to speed up appointment setting. The vendor also helped them create clearer, more informative meeting invitations and gain better visibility through custom reports on campaign and agent performance, call volume, booking rates, show-up rates, and deal rates. According to JC Phoner, LeadDesk saved significant time throughout the day, improved efficiency, and increased revenue and satisfaction internally and externally.