Case Study: Fjordkraft boosts telemarketing productivity with LeadDesk

What was the problem that LeadDesk solved for Fjordkraft

Fjordkraft, a Norwegian energy supplier, needed a more productive outbound telemarketing solution to replace manual Excel-based list splitting and dialing and to better support its growing business. The company was looking for a fast, intuitive platform that would fit its culture, handle advanced list and campaign management, and support future scaling and integrations.

LeadDesk provided Fjordkraft with a high-productivity dialer and reporting platform for outbound sales, list management, monitoring, and training support. With LeadDesk, Fjordkraft says its hit rate increased significantly, average handling time went down, and dropped call rates improved further, while reporting became much faster and the team was able to manage multiple campaigns more effectively.

Fjordkraft

Erik Engebretsen

Head of Telemarketing