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Visit WebsiteJanissa drives more bookings with positive ROI by including SMS campaigns into her marketing efforts
1906 Lodge
Janissa Reyes
Marketing Manager
Akia
Akia is an AI-powered 2-way communication platform designed to help properties enhance guest engagement and grow reputations. Akia's process automation streamlines operation, increases staff efficiency, and drives more revenue. Akia's integration with numerous other technologies like property management systems and digital keys enables companies a robust tech stack.
Case Studies
Showing 24 Akia Customer Success Stories
Coastal Maine Vacations' VP & Portfolio Manager, Justin Jurist shares how Akia has streamlined their communication, and helped in reducing operational costs
Coastal Maine Vacations
Justin Jurist
Vp & Portfolio Manager
Dylan Hotel NYC changed their ranking from #390 to #63 in 3 years with Akia
Dylan Hotel NYC
Klein Vergara
Director Of Operations
Dylan Hotel discovers a new way to service their international guests using Akia's WhatsApp integration
Dylan Hotel NYC
Cashawna Creary
Guest Services
Property managers communicate with their guests in real time even when they are miles apart
Fairfield Plantation Resort
Maren Trader
Office Manager
In the midst of a pandemic, Glen Ivy ensures guests have a safe and comfortable experience with Akia
Glen Ivy Hot Springs
Sandra Miller
Director Of Sales And Marketing
Hawaiian Hotels & Resorts drives more bookings with SMS campaigns as Hawaii reopens for travel
Hawaiian Hotels & Resort
Taylor Shumate
Digital Marketing Director
How these Vacation Rental Managers escape their crazy days by automating day to day processes and communication
Homeowner’s Collection Vacation Rentals
Rhonda Tenore
Director Of Reservations
Hotel Royal Long Beach streamlines its operations with Akia to spend more time providing its award-winning hospitality to every guest
Hotel Royal Long Beach
Victor Beauchamp
General Manager
Properties use rich agreement attachments to streamline rentals and on-property activities, and enhance customer service
Mourelatos Lakeshore Resort
Alexander A. Mourelatos
General Manager
Leveraging Akia's integration with rezStream, and utilizing broadcast saved Napili Surf Beach Resort tons of time
Napili Surf Beach Resort
Paul Savage
Front Desk & Registration
Akia x Jonas Chorum's integration changed the narrative for Pembina Inn & Suites by allowing them to be more proactive and equipped
Pembina Inn & Suites
Tammy Lowry
Front Desk Managers
Development VP Chase shares how Akia helps organize the chaotic front desk experience, so the staff can focus on providing a premier experience for their guests
Peppertree Hospitality Group
Chase Santillanes
Vp Of Development
Prince Waikiki reduced their average response rate for guest requests from ~9 minutes to ~ 4 minutes by utilizing Akia
Prince Waikiki
Ethan Fishbane
Director Of The Front Office
Simpson Properties Group texts digital rental agreement to guests with Akia
Simpson Properties Group
Hunter Simpson
Customer Service Manager
Ski Country Resorts alleviates 80% of their manual work by automating with Akia x Escapia integration
Ski Country Resort
Shannon Sinnard
Sales & Marketing Director
Ski Country Resort makes extra revenue through upsells, tipping, and regaining OTA commission
Ski Country Resort
Shannon Sinnard
Sales & Marketing Director
Akia's integration with Escapia enables StayCoastal Vacations to save time spent in communicating with HOA
StayCoastal Vacations
Adrianan Meza
Co-founder
How Akia's mobile app is improving how he and his team think about operations at The Bellmoor
The Bellmoor
Benjamin Gray
General Manager
How Akia had unexpectedly driven thousands in revenue to its spa business
The Bellmoor Inn & Spa
Heather Pleasants
Spa Director
Tony shares how Akia and FLEXIPASS have helped The Docent's Collection streamline guest experience unlike any other for their travelers
The Docent's Collection
Tony Heim
Innkeeper
Hear from Justin Hart, the hotel's General Manager who saw guest experience scores skyrocket after deploying Akia on property
The Domain Hotel
Justin Hart
General Manager
The Maimon Group ditches external applications and embraces Akia's all-in-one solution for a smoother experience for guests and staff
The Maimon Group
Kat Peterka
Distribution And Development Manager
Opening up a new channel for communication and instant feedback helped The White Hart turn 1-time guests to repeat guests
The White Hart
Daniel Winkley
Hotel Manager
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