Call Center Management

Software Companies

Find the company and case study you need. Search over 2,287 case studies

1-15 of 39 results
  • 8x8

    8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee…

    Call Center Management
  • Abacus Group, Inc.

    Abacus Group, Inc. makes open source telephony simple. Their platforms tie together voice, video, fax, mobile, IM, chat, conferencing and presence on a single site single server or across multiple…

    Call Center Management
  • Aircall

    Founded in 2014 within the startup studio eFounders, Aircall develops a software only phone system for support, sales, marketing and call-center teams. Aircall is designed to be entirely…

    Call Center Management
  • Alvaria

    Alvaria is the world leader in enterprise-scale customer experience (CX) and workforce engagement management (WEM). They are technology innovators in call center software, cloud contact center…

    Call Center Management
  • Anywhere365

    Anywhere365 has become the world’s leading cloud-based dialogue management and contact center platform, native to Microsoft Teams. It lets you fully leveareg all existing investments in the Microsoft…

    Call Center Management
  • Arbeit

    Arbeit is a powerful, and easy to use contact solutions provider that empowers businesses to have pleasant conversations with consumers. Innovative by nature, they are constantly listening to and…

    Call Center Management
  • Babble Cloud

    Babble has always tried to break the mould and change how businesses like ours should function. Their industry is full of overcomplicated language and substandard technology, which very few…

    Call Center Management
  • Brekeke Software

    Brekeke Software develops high-quality, innovative SIP communication software products for enterprises, and service providers. Brekeke's comprehensive SIP-based family of products enables…

    Call Center Management
  • Bright Pattern

    Bright Pattern is the most simple and powerful contact center for midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright…

    Call Center Management
  • Calabrio

    Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Through AI-driven analytics, Calabrio uncovers customer behavior and sentiment, and…

    Call Center Management
  • Callcap

    Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Their suite of products help their clients decrease their…

    Call Center Management
  • CallScripter

    CallScripter is the complete contact centre scripting front-end software solution. Their advanced application has been developed to enable organisations from any industry to streamline customer…

    Call Center Management
  • Centcom

    Centcom combines low-cost, web-enabled predictive dialing with a feature-rich call center management solution that has proven to increase productivity by up to 300%! The Centcom solution provides…

    Call Center Management
  • CloudTalk

    With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and…

    Call Center Management
  • Coconut Software

    Coconut Software makes it effortless for customers to connect with their financial institution. Our leading appointment scheduling and lobby management solutions are used by over 100 banks and credit…

    Call Center Management