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Visit WebsiteHow AFAS leveraged our low code Dialogue Studio to automate customer support interactions, achieve greater workforce collaboration and superior customer experiences with Anywhere365® Dialogue Cloud
AFAS Software
Bas Rozendal
Customer Support Manager
Anywhere365
Anywhere365 has become the world’s leading cloud-based dialogue management and contact center platform, native to Microsoft Teams. It lets you fully leveareg all existing investments in the Microsoft ecosystem in the secure infrastructure of Microsoft Azure. Anywhere365 is uniquely built for the Microsoft buyer and lets you engage your customers effortlessly across any communications channels, from any device and any location. Realtime voice-to-text processing translates over a dozen (for a chat even for over 60) languages. While AI Bots handle all routine requests, live agents work on more complex dialogues. The context of the dialogue always moves with the customer, ensuring the first contact resolution of their issues.
Case Studies
Showing 20 Anywhere365 Customer Success Stories
BKR - Customer Case Study
BKR
Sabine Sammelius
Team Manager
Careplus - Customer Case Study
Careplus
Centric - Customer Case Study
Centric
Corendon - Customer Case Study
Corendon
Martin de Boer
Marketing Director
DLL chose Anywhere365 as a unified communications platform that would bring everything together under one umbrella and phase out their legacy systems.
DLL Financial Solutions
Ronald Majoor
Senior Vice President of IT Infrastructure
How Foyer Global Health nailed it, with a Teams-integrated digital communications hub
Foyer Global Health
How GlobalSign Improved Contact Center Productivity & Effectiveness
GlobalSign
Stuart Rugg
Support and Operations Manager
Smooth Migration from Skype for Business to Microsoft Teams
Haag Wonen
Peter Eliazar
ICT Director
Leicestershire County Council Reduced Calls by 30-70% Across Various Contact Centers
Leicestershire County Council
Migrating Contact Center to Anywhere365 Saved Mazda an $1.8M USD
Mazda
Deidre Baggett
Project Manager IT Support
Methven - Customer Case Study
Methven
Alan Henderson
Group Information Systems Manager
Digital transformation the recipe for succes at My Food Bag
My Food Bag
Amy Vo
IT Manager
Chooses managed insourcing for its customer contact center
NIBC
Richard Leijnse
Head of Marketing & Sales
The Ultimate Service Desk is Self-Healing The secret behind satisfied end users
OGD IT Services
Maarten van der Kleij
Head Of The Shared Service Desk
Robeco - Customer Case Study
Robeco
Ton Ligtvoet
Executive Director IT Sourcing, Architecture and Portfolio Management
How partnering with Anywhere365 took Swarovski’s communication to new heights
Swarovski
Christian Aigner
Head of Communication Services
A company crazy about chocolate, serious about people, uses Microsoft Teams to build personal relationships
Tony’s Chocolonely
Angela Ursem
Marketing Communications Manager
Better Professional Services Experience With Microsoft Teams & Anywhere365
UK Based Professional Services Provider
Streamlining business communications for the world-renowned University of Cape Town
University of Cape Town
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