Content Guru B2B Case Studies & Customer Successes

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Content Guru makes engagement easy. A global leader in cloud communications solutions, they deliver off-the-shelf and bespoke customer engagement and cloud contact centre services, through the multi-award-winning 𝘀𝘁𝗼𝗿𝗺® solution. Europe’s largest Customer Engagement and Experience solution, 𝘀𝘁𝗼𝗿𝗺, brings together intelligent automation, third-party systems integration, and on-demand scalability to enhance all customer communication functions. With true omni-channel engagement capabilities, storm gives organisations the power to create consistent and seamless experiences for customers, inspiring loyalty and powering success.

Case Studies

Showing 22 Content Guru Customer Success Stories

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Alerta - Customer Case Study

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EDF Energy achieves 60–70% self‑service and faster tariff renewals with Content Guru's storm platform

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Fleurop Interflora achieves 24/7 scalable customer service and faster deliveries with Content Guru's storm cloud contact center

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Herts Urgent Care (HUC) reduces face-to-face consultations and infection risk with Content Guru’s storm® LINK On Demand

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HAP Zeeland achieves scalable, priority-driven out-of-hours care with Content Guru's storm™

Huisartsenpost (HAP) Zeeland logo

Humberside Police Force achieves secure, evidential-grade incident audio recording with Content Guru's Symphony for Blue Light

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King's College London achieves 99% enquiry response on A‑Level results day with Content Guru's storm®

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KwikFit - Customer Case Study

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Leonardo Hotels centralizes reservations and boosts guest experience with Content Guru

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NEC achieves scalable, flexible cloud contact centres and real-time reporting with Content Guru's storm platform

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NHS London SHA achieves faster, personalized NHS 111 care and 94% service compliance with Content Guru's storm PRM solution

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Panasonic achieves market-leading cloud PBX, UC and contact centre services with Content Guru

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RAC achieves automated emergency breakdown callouts and cost savings with Content Guru's storm®

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Rail Delivery Group - Customer Case Study

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Rail Delivery Group achieves 89% customer satisfaction and scalable real-time journey updates with Content Guru

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Rightmove achieves 97% faster number provisioning and 100% traffic growth with Content Guru's storm platform

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Sheffield City Council achieves 60%+ automated NLP call handling and resilient omni-channel services with Content Guru's storm platform

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Sodexo achieves centralized, scalable contact centre and improved customer experience with Content Guru's storm platform

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Tesco Bank - Customer Case Study

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Travis Perkins achieves unified cloud communications and improved customer service with Content Guru

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UK Power Networks achieves 1000% surge handling and regulatory‑compliant service levels with Content Guru

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Zorginstituut Nederland (ZiNL) - Customer Case Study

Zorginstituut Nederland (ZiNL) logo

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