ETech Global Services B2B Case Studies & Customer Successes

ETech Global Services logo

Etech Global Services is a servant leader organization committed to making a remarkable difference for each other, their customers, and within their communities. Etech offers a suite of services that includes inbound and outbound customer care, quality monitoring and analytics, email, live chat, technical support, back office support, and software development. Their current partnerships with more than 47 companies include managing upwards of 100 million voice interactions, 20 million chat and email interactions, and 2 million quality monitoring evaluations per year.

Case Studies

Showing 8 ETech Global Services Customer Success Stories

search button

Canada-Based Wellness Retreat achieves 48% sales growth and 43% agent productivity improvement with ETech Global Services' blended inbound/outbound and live chat solution

Global Telecommunications Provider achieves up to 5% conversion lift with ETech Global Services' Etech Insights

Leading Furniture Retail Company achieves improved customer experience and reduced delivery & return issues with ETech Global Services

Leading Luxury 5-Star Rated Hotel and Spa achieves 85% retail sales growth, $450K labor savings and 95% guest satisfaction with ETech Global Services

Leading Travel and Lodging Company achieves 2% conversion lift and $500K revenue increase in 3 months with ETech Global Services

Major U.S. Bank achieves 12% conversion lift and 95%+ compliance with ETech Global Services

Major Wireless Network Provider achieves 94% service level and reduced average handle time with ETech Global Services

My Plates achieves 218% ROI and major conversion lift with ETech Global Services

My Plates logo

No matching case studies