Trustpilot is the online standard in building better customer experiences. Trustpilot connects consumers with the companies they buy from. Shared shopping experiences help consumers make smarter, informed decisions about buying, while companies get concrete feedback from their customers. Trustpilot is passionate about driving transparency across the web--find Trustpilot reviews on search engines, social media, and business websites. Real customer insight fuels business credibility.

Case Studies

Showing 14 Success Stories about Software and Services used by Trustpilot

Trustpilot achieves increased sales and faster scaling with Chartio

Trustpilot achieves unified customer data and faster insights with Segment

Trustpilot achieves 55% fewer emails, 42% fewer calls, and 20% higher CSAT with Zendesk Messaging

Trustpilot’s use of Zendesk products has helped it increase overall CSAT by 20 percent

Trustpilot’s use of Zendesk products has helped it increase overall CSAT by 20 percent

Trustpilot achieves a one-month-to-three-day year-end close with Fivetran’s Zuora connector

Trustpilot achieves 20% CSAT increase and major contact volume reductions with Zendesk

Trustpilot is using a Customer Service Chatbot to handle 30% of chats without human assistance

TrustPilot delivered an exceptional employee experience

Trustpilot proves reviews build brand integrity globally with Attest

Veriff and Trustpilot Partner to Enhance Online Trust for Global Review Platform

Trustpilot - Customer Case Study

Trustpilot achieves 84% target-account reach, boosted engagement and pipeline with RollWorks

Trustpilot Helping businesses gain trust with real-time consumer reviews and insights

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