Case Studies

Showing 13 Success Stories about Software and Services used by PLDT

PLDT Enterprise achieves faster insight generation and improved revenue performance with Vision Critical

Social Customer Service for #1 Telco

Transforming an Entire Commerce Ecosystem for DTC Interactions

PLDT Home responds to customers faster with Oracle Digital Assistant

PLDT achieves faster, integrated procurement and clear spend visibility with SAP SuccessFactors

PLDT achieves integrated, automated source-to-pay and $1.4B network spend visibility with SAP Ariba (SAP Business Network)

PLDT achieves stronger reputation management and competitor sentiment insights with Meltwater

PLDT achieves integrated procurement, faster cycle times, and clear spend visibility with SAP HANA

PLDT achieves unified spend visibility and high-impact procurement with SAP Ariba

PLDT achieves faster, more transparent procurement and spend management with SAP Ariba and SAP Business Network

PLDT achieves greater spend visibility and procurement efficiency with SAP

PLDT improves customer experience and saves $20M with Medallia

PLDT achieves 33% productivity gains with WIZ.AI voice AI customer care

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