Case Study: PLDT achieves unified spend visibility and high-impact procurement with SAP Ariba

Unleashing foundational change in Supply Chain through spend visibility and high impact procurement

PLDT Inc., the Philippines’ largest integrated telecommunications provider, faced significant procurement and supply‑chain inefficiencies that contributed to a budget overrun in 2022 across site rollouts, transport and ports projects. Leadership needed a unified view of spending, stronger controls, better collaboration between procurement, finance and operations, and a way to mitigate supplier and process risks while reducing CAPEX/OPEX and aligning every spend decision with corporate strategy.

PLDT deployed SAP Ariba, SAP Business Network and SAP S/4HANA—migrating legacy SRM and supplier management into a single digital Source‑to‑Pay platform and rolling out seven Ariba solutions in 22 weeks. The transformation delivered central spend visibility, high adoption (96% of sourcing events, 99% contract reviews, 100% POs/invoices in 2023), a 15% reduction in PR‑to‑PO cycle time, management of 4,600+ suppliers, ~$6.4B in network spend and material cost savings (including ~P4.5B / US$81M CAPEX savings in 2023 and broader procurement value upwards of US$150M), contributing to improved financial and operational performance.

PLDT

Danny Y. Yu

- Chief Financial Officer and Chief Risk Officer