Case Study: PLDT achieves integrated, automated source-to-pay and $1.4B network spend visibility with SAP Ariba (SAP Business Network)

How Does an Integrated Technology Approach Enable Collaborative Supplier Experiences

PLDT Inc., the Philippines’ largest fully integrated telecommunications company, needed to modernize procurement to support its growing fiber, fixed-line, and cellular networks. Manual, paper- and email-based source-to-pay processes caused errors, long cycle times, and poor spend visibility, so PLDT sought cloud-ready procurement and spend technology to drive efficiency and better user experience.

PLDT implemented SAP Ariba solutions, SAP Business Network and SAP S/4HANA with SAP Services and Support, deploying seven integrated solutions in 22 weeks. The transformation digitalized invoices, purchase orders and sourcing events, reduced manual errors and cycle times, and centralized spend visibility—resulting in $1.4 billion in network spend transacted through SAP Business Network in the first three months and $580 million under contract via SAP Ariba Contracts.

PLDT

JH Lebumfacil

IT ERP