The Co-operative Bank improves customer experience and mortgage lending with Capita
The Co-Operative Bank
Fred Sharp
Director of Mortgage Distribution
B2B Case Studies Featuring The Co-Operative Bank as the Customer
Explore case studies featuring The Co-Operative Bank as the customer — learn how vendors and partners helped The Co-Operative Bank solve real business challenges.
Case Studies
Showing 35 Success Stories about Software and Services used by The Co-Operative Bank
The Co-Operative Bank - Customer Case Study
The Co-Operative Bank
Martin Sheerin
Head of Digital
The Co-Operative Bank - Customer Case Study
Optimization through user-based research
The Co-Operative Bank
Natalie Dunn
Head of Digital Strategy & Experience
The Co-Operative Bank - Customer Case Study
The Co-operative Bank achieves improved content discoverability and daily employee engagement with Interact Software
The Co-Operative Bank
The Co-Operative Bank
The Co-operative Bank achieves 90% reduction in hiring bias and a 50/50 gender split with HireVue
The Co-Operative Bank
Richard Matthews
Head of Talent and Resourcing
The Co-operative Bank achieves 700% more applications with Adobe
The Co-Operative Bank
Rob Aston
Optimization Manager
The Co-operative Bank selects Onfido to automate customer onboarding
The Co-Operative Bank
Darren Prescott
Senior Manager Current Accounts & Credit Cards
The Co-operative Bank achieves 80% process automation and faster regulatory compliance, freeing staff to support customers with SS&C Blue Prism
The Co-Operative Bank
Joanne Masters
Business Systems Manager
The Co-Operative Bank strengthens ESG reporting and stakeholder communication with Sustainalytics ESG Risk Ratings
The Co-Operative Bank boosts online banking conversions with Sopra Steria
The Co-Operative Bank drives ethical current account consideration with Dinosaur
The Co-operative Bank grows business banking volumes with Dinosaur's ethical campaign
The Co-operative Bank celebrates Sport Gives Back with Dinosaur's TV idents
The Co-operative Bank boosts customer engagement with Dinosaur
The Co-operative Bank drives customer switching with Dinosaur's outdoor advertising campaign
The Co-Operative Bank achieves stunningly simple finance communications with Dinosaur
The Co-operative Bank - Customer Case Study
The Co-operative Bank of Kenya boosts profits by 31% with Misys FusionBanking Essence
The Co-Operative Bank
Gideon Muriuki
Managing Director
The Co-Operative Bank achieves 80% reduction in processing costs with SS&C Blue Prism
The Co-Operative Bank
Joanne Masters
Business Systems Manager
The Co-operative Bank achieves significant FTE savings and rapid ROI with SS&C Blue Prism
The Co-Operative Bank
Joanne Masters
Business Systems Manager
The Co-Operative Bank enhances digital customer growth with Unisys IT infrastructure transformation
The Co-Operative Bank
Annette Natta
General Manager of Information Services
The Co-operative Bank achieves 45% improvement in profit per application with FICO Custom Decision Optimization
The Co-Operative Bank
Howard Price
Head of Credit - Retail Bank
The Co-Operative Bank achieves instant correspondence access with Swiss Post Solutions
The Co-Operative Bank
Lisa Neary
Payments Lead Operations Manager
The Co-operative Bank - Customer Case Study
The Co-operative Bank - Customer Case Study
The Co-Operative Bank achieves fast, automated, accurate reporting across 19 business centres with Information Builders' WebFOCUS
The Co-Operative Bank
Stephen Williams
Business Information Manager
The Co-operative Bank - Customer Case Study
The Co-operative Bank - Customer Case Study
The Co-operative Bank - Customer Case Study
The Co-operative Bank - Customer Case Study
The Co-Operative Bank - Customer Case Study
Proving it’s Good to be Different with The Co-op Bank
The Co-Operative Bank
Alastair Pegg
Marketing Director
Making an impact with The Co-operative Bank
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